Product Specialist (Across Malaysia)

Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.

The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

Purpose of the Role

The Product Specialist plays a crucial role in the promotion and sales of pharmaceutical products. He/She identifies the right targeted customers to align with the appropriate products for patients’ benefits whilst exploring the opportunities to expand the reach and access to the appropriate patients. He/She establishes customer segmentation and targeting to incorporate into the business plan, and effectively reaches through the right customer base by using Sales ACE as a supporting selling skills tool.

Expectations of the Role:

• Achieve sales, productivity and performance targets of assigned portfolio within a given territory.
• Execute sales and marketing plan/activities to ensure that the company’s sales target is maximized.
• Drive disease awareness among the HCPs, Allied HCPs, and other relevant multi-stakeholders through daily engagement and education programs.
• Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in the therapeutic area to build professional customer relationships and support sound clinical discussions.
• Plan and manage weekly work schedules with the Sales Manager to enable efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer-centric activities within operating budget.
• Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
• Effectively utilize the relevant SFE software to maintain quality records and to report daily calls.
• Ensure compliance with the company policies and the local industry’s code of conduct to ensure that the company conducts business with integrity.
• Promote and adhere to Zuellig Pharma’s core values when carrying out day-to-day responsibilities and interactions.

Attributes Required:

Must-Have:

• Bachelor Degree holder with a minimum of 1-year experience in sales within the pharmaceutical industry.
• Fresh graduates who are passionate about sales are encouraged to apply.

Advantage to Have:

• Experienced candidates within the therapeutic areas are encouraged to apply - bone & pain, cardiovascular, oncology, infectious diseases, etc.
• Strong selling and presentation skills.
• Problem-solving & decision-making skills.
• Strong communication skills (both verbal and written).

Why Join Zuellig Pharma:

1. We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
2. We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
3. As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
4. Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
5. Our Total Rewards program is designed to support your overall well-being in every aspect.