Product Sales Specialist

Smith & Nephew – Kuala Lumpur, Kuala Lumpur

Product Sales Specialist - Orthopaedics based in Kuala Lumpur

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

What will you be doing?

1. Initiates sales process by prospecting, scheduling appointments, conducting sales presentations, understanding business needs, developing proposals, and closing sales.
2. Expands sales in existing accounts by introducing additional solutions and services and/or developing new and innovative applications.
3. Closes sales by establishing rapport with potential customers, expounding on the benefits of business unit solutions and service capabilities; overcoming objections, etc.
4. Proactively keeps up to date on product knowledge and market trends by participating in educational opportunities offered by S&N or other appropriate channels.
5. Accountable for customer satisfaction and providing high-quality service.
6. Responsible for keeping commitments in a timely manner and resolving issues promptly.
7. Maintenance of customer database.
8. Familiarity with competitors’ strategies and product features/benefits; contributes information to market strategy by monitoring driven products and feedback from end users.
9. Provides feedback on market information regarding competitors' activities, product pricing, SWOT in reports and sales meetings.
10. Good territorial and sales management of all assigned accounts.
11. Operating expenses to be kept to budget.

What will you need to be successful?

Success in the role requires a combination of technical knowledge, soft skills, and a deep understanding of both the business and service-providing sides of an organization. Successful candidates would need the following:

1. Bachelor's Degree or Equivalent Education.
2. 3-5 years sales experience in Medical Devices.
3. Knowledge of clinical segment/product platform preferred - Desirable.
4. Sales task capability/experience - forecasting, pricing, product development, positioning, promotion, planning, portfolio management, surgeon advisory panel - Desirable.

You. Unlimited. We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity.

Your Future: Generous annual bonus and pension schemes, Save As You Earn share options.

Work/Life Balance: Flexible vacation and time off, paid holidays, and paid volunteering hours.

Your Wellbeing: Private health and dental plans, healthcare cash plans, income protection, life assurance, and much more.

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