Product Owner (Digital Bank)

We are looking for a Product Owner to drive the end-to-end development and management of innovative digital banking products. You will play a key role in delivering exceptional user experiences, aligning product strategies with business goals, and ensuring seamless execution across cross-functional teams.

This position requires strong strategic thinking, excellent communication skills, and the ability to collaborate in a fast-paced, agile environment.

Key Responsibilities:

Product Strategy & Roadmap:

• Define and communicate a clear product vision aligned with the digital bank's strategy and goals.
• Develop and prioritize the product roadmap based on customer needs, business objectives, and market trends.
• Conduct competitor analysis to ensure products remain competitive and innovative.

Stakeholder Collaboration:

• Work closely with business stakeholders to gather and refine product requirements.
• Liaise with UI/UX, engineering, compliance, and marketing teams to ensure product alignment and timely delivery.
• Translate customer insights and business needs into detailed user stories and acceptance criteria.

Agile Development:

• Act as the key liaison between stakeholders and development teams, ensuring clear understanding of the product backlog.
• Lead sprint planning, daily stand-ups, and retrospectives in collaboration with the Scrum Master.
• Monitor development progress, address roadblocks, and ensure product features meet quality standards before deployment.

Customer-Centric Focus:

• Use customer feedback, data analytics, and research to continuously improve products.
• Drive enhancements to improve user experiences and increase customer engagement.
• Ensure product compliance with regulatory requirements.

Performance Management:

• Define key performance indicators (KPIs) for product success and regularly track performance.
• Leverage data insights to make informed decisions on product iterations or pivots.
• Deliver regular updates to leadership on product progress and achievements.

Job Requirements & Criteria:

• Bachelor’s degree in business, Finance, Computer Science, or related field.
• 5+ years of experience in product management, preferably in digital banking, financial services, or fintech.
• Proven experience in managing and launching digital products, with a strong understanding of the hire purchase market in Malaysia.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners.
• Analytical mindset and proficiency in data analysis tools and techniques.