Product Manager - Cookies Compliance & Consent Specialist (OneTrust)

Your IT Future, Delivered

Product Manager - Cookies Compliance & Consent Specialist (OneTrust)

With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company in the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.

At IT Services, we are passionate about Telecoms and our team is continuously growing. As a Compliance & Consent Specialist, you can always accept new challenges, learn new things every day and grow within our diverse environment.

Grow together

We are seeking a dedicated Cookies Compliance & Consent Specialist to join our team and work on the OneTrust portal. The ideal candidate will be responsible for creating, implementing, and maintaining cookie consent banners to ensure compliance with global privacy laws and regulations.

Cookie Consent Implementation:

• Design, configure, and implement cookie consent banners using the OneTrust platform, ensuring they align with the company’s branding and legal requirements.
• Develop customizations for banners based on the requirements of different regions and business units.

Regulatory Compliance:

• Ensure that the cookie banners comply with relevant global data privacy regulations (GDPR, CCPA, ePrivacy, etc.).
• Keep up to date with privacy and cookie laws to ensure the consent management process remains compliant.

Testing and Troubleshooting:

• Test and validate that the cookie banners appear and function properly on various devices, browsers, and user environments.
• Troubleshoot and resolve issues related to cookie consent, ensuring smooth user experience and functionality.

Cookie Categorization and Management:

• Work with internal teams to categorize cookies and ensure that the correct consent options are presented to users.
• Maintain the consent log and manage consent records for compliance purposes.

Documentation and Reporting:

• Document the cookie consent implementation process and provide reports on consent statuses and user behavior.
• Generate analytics and reports from OneTrust to measure consent acceptance rates and user interactions.

User Experience (UX) Optimization:

• Work with UX/UI teams to ensure the banners are user-friendly, non-intrusive, and accessible while meeting all regulatory requirements.

Ongoing Maintenance and Updates:

• Regularly review and update cookie consent banners to reflect new cookies or changes in data privacy regulations.
• Ensure that consent preferences are respected and stored for future interactions, including handling cookie opt-ins and opt-outs.

Ready to embark on the journey? Here’s what we are looking for:

• Experience in working with OneTrust or similar consent management tools including configuration and implementation.
• Familiarity with data privacy laws such as GDPR, CCPA, and other global regulations.
• Knowledge of technologies such as HTML, CSS, JavaScript, and other web development as a plus.
• Prior experience in creating and maintaining cookie consent banners or managing cookie compliance processes is highly preferred.
• Understanding of web analytics, tracking tools, and data privacy requirements.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Outpatient (unlimited) and inpatient medical coverage for employees.
• Personalized flexi benefit plan for you and your family.
• Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.
• Modern offices with free parking space.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.