Product Development Manager (Inbound)

About the role

As the Product Development Manager (Inbound) at Luxury Tours (M) Sdn Bhd, you will play a pivotal role in shaping and enhancing the company's inbound travel offerings. Based in the vibrant city of Kuala Lumpur, this full-time position will see you spearheading the development of innovative and compelling travel packages that cater to the diverse needs of our customers.

What you'll be doing

• Conduct market research to identify emerging trends and customer preferences in the inbound travel segment
• Develop and curate unique travel itineraries and packages that showcase the best of Malaysia and the surrounding region
• Negotiate with suppliers, including hotels, transportation providers, and activity operators, to secure the best rates and experiences for our customers
• Work with the Sales team and Online Department to design packages that drive sales revenue
• Monitor product performance and customer feedback, and make data-driven adjustments to continuously improve our offerings
• Stay up-to-date with industry regulations, visa requirements, and other relevant developments to ensure compliance
• Mentor and support the product development team to foster a culture of innovation and excellence
• Ensure products are uploaded into the system and communicated to all other departments/clients
• Attend relevant travel trade shows and industry functions for relationship building and market intelligence to develop products
• Conduct regular training/briefing sessions for relevant departments on any new products/services
• Carry out any other job function assigned by management from time to time

What we're looking for

• Minimum 3 to 5 years of experience in the travel and tourism industry, with a strong focus on inbound travel product development
• Exceptional negotiation and relationship-building skills to work effectively with suppliers
• Proven ability to analyze market trends, customer insights, and data to inform product development decisions
• Excellent written and verbal communication skills to effectively present and promote our travel offerings
• Familiarity with the Malaysian tourism landscape and a deep understanding of the local culture and attractions
• A passion for travel and a commitment to delivering exceptional customer experiences
• Demonstrated initiative, resourcefulness, good organizational and multitasking skills
• Meticulous and able to work under pressure

What we offer

At Luxury Tours (M) Sdn Bhd, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, you will enjoy a range of benefits, including:

• Opportunities for professional development and career advancement
• Medical subsidy
• A collaborative and supportive team environment that values innovation and creativity
• Staff discount for travel packages

About us

Luxury Tours (M) Sdn Bhd has been established since 2011, and we are a leading and reputable travel and tour organization. We are dedicated to crafting unforgettable journeys that showcase the best of our country's rich culture, stunning landscapes, and vibrant cities. Our commitment to excellence, innovation, and exceptional customer service has earned us a reputation as a trusted partner for discerning travelers from around the world.

If you are passionate about the travel industry and eager to contribute to the growth of our company, we encourage you to apply for this exciting opportunity. Apply now to be considered for the Product Development Manager (Inbound) role at Luxury Tours (M) Sdn Bhd.