Product Consultant for Smartphone

The promoter is responsible for hitting sales targets by providing service and operations excellence. He/she also engages in innovation and productivity initiatives for the store. The promoter needs to show the selling points of a product to customers and promote how the product works, solve questions, and attempt to push consumers or clients to buy the product. Improving sales targets through upselling and cross-selling of products is essential.

Summary of Principal Job Responsibilities & Specific Duties:

• Engage with customers, promote products & services, close sales & update sales transactions.
• Give advice on products & services and perform product demonstrations.
• Deliver quality service & present service vision.
• Present a positive & professional image.
• Respond to service objections.
• Deliver Go-the-Extra-Mile services.
• Involve service & sales productivity development.
• Update & provide competitor promotion activities.
• Ensure operations quality & manage merchandise display.
• Oversee operations of roadshows, promotions, or any events.

Academic Qualifications:

Candidates must possess at least SPM/STPM or above in any field.

Work Experience / Skills Requirements:

• Experience in retail, sales, or smartphone sales is an advantage.
• Fluent in Malay & English; Chinese will be an advantage.
• Participate in Product & Service training to improve knowledge & skill set.
• Provide service quality & promote products.
• Upsell & cross-sell products.
• Visual merchandising & provide product demos and knowledge.
• Strong communication & good customer service skills.
• Teamwork & interpersonal skills.

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Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Do you have customer service experience?
• Do you have experience in a sales role?

Company Overview:

We are Always Marketing, one of the largest Field Marketing service agencies in Malaysia. We provide a full spectrum of Total Field Marketing Solutions: “Sell In