Procurement Support Specialist (System, Process & Analytics)

Procurement Support Specialist (System, Process & Analytics)

Closing Date: 30/06/2025

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving. At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team. Let’s start your journey with an award-winning organization!

Top Reasons To Join Us!

• Awarded For
• Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
• Bronze Winner in Cross-Generational Workforce Engagement (2024)
• Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands

The Day-To-Day Activities

Job Responsibilities

• Responsible for providing support for various aspects of Procurement functions including day-to-day operations and system support
• Support process improvement and automation initiatives
• Prepare and deliver periodical and ad-hoc reports

Key Experiences and Qualifications

1. Procurement System & Process

• Ariba System
• Custodian and administrator of Ariba Sourcing, Supplier Information Performance Management and Contract Management Module
• Provide day-to-day operation support including internal and external user IDs and password maintenance, delegation
• Coordinate with relevant stakeholders to provide system support for issues highlighted by buyers, internal users and vendors
• Monitor, support and update auction events including direct line request and internal auction tracker
• Maintain and update information of vendor database in Ariba
• Support end-to-end vendor on-boarding process
• Monitor and ensure all vendor profiles are up-to-date as per requirement
• Assist in communicating and working together with Ariba Support to resolve system issues
• Provide support in preparation and updates of system user guide
• Identify ways for system improvement and provide support in managing implementation of new enhancements including requirement gathering, perform user acceptance test (UAT), training and documentation
• Stay aware of new technology relating to Ariba’s new feature deployment to ensure that we leverage these new functions for improvements
• SAP System
• Coordinate the assignment of incoming Purchase Requisition (PR) to respective buyers in SAP
• Identify ways for system improvements and provide support in managing implementation of new enhancement including user requirement, UAT and documentation
• Assist in communicating and working together with IT SAP team to resolve system issues

• Provide support to ensure effective and efficient process, governance and compliance to support departmental objectives and goals
• Contribute ideas to improve processes and provide support in managing implementation of new processes
• Support forums and mechanism set up for continuous improvement
• Assist in training and ensure documentation of changes to process and procedures are updated timely

• Compile weekly report to Head of Department
• Prepare and deliver monthly report to Head of Division
• Prepare and deliver monthly and quarterly open PO report to Finance team and management
• Prepare departmental KPI report
• Prepare and deliver relevant, effective and insightful reports and coordinate with other teams in the department to provide information or report as-and-when required

• Assist with data/information request from other departments/divisions
• Assist with organizing and coordinating departmental meetings including venue arrangement, refreshment etc
• Assist with audits and provide necessary information and documentation
• Assist in overall departmental administration; office supplies, repair & maintenance of office equipment etc
• Tasks as-and-when assigned

About You

• Bachelor’s degree in Business Administration, e-Business Technology & Management or related field
• Proficient in Microsoft Office, especially Excel
• Good understanding of Procurement process
• Experience in implementing process improvement(s) will be an added advantage
• Minimum 2 years experience of using SAP and Ariba system is preferred
• Excellent organizational and time management skills
• Strong attention to detail and accuracy
• Ability to work independently and prioritize tasks to meet deadlines
• Effective communication skills, both verbal and written
• Problem-solving and analytical abilities
• Pleasant personality, organized, proactive and result-oriented with “can do” attitude

What’s Next?

Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.