Premier Relationship Manager - Miri

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The Group Consumer Financial Services division serves almost 3 million customers across Singapore, Malaysia, Indonesia and China. In Malaysia, our customer proposition caters to high net worth, premier and emerging affluent individuals through our premier private, wealth management and affluent banking propositions.

In CFS, we offer an accelerated career path for aspiring graduates to be future leaders. It is a start to a rewarding career opportunity that provides you a comprehensive and hands-on assignment, as well as exposure to the real-world challenges in Consumer Banking & Wealth Management. We provide the platform for you to demonstrate and showcase your critical thinking ability and innovative ideas, whilst sharpening your personal and professional competencies.

The role will be mainly responsible for:

• To provide “One-Stop” and holistic banking solutions to our customers.
• Offer Professional Wealth Advice - To be part of the leading wealth solutions team in the industry and supported by regional wealth panel. You will be constantly engaged with our wealth specialists, sensing the pulse of the global economy, and in return offer your professional advice and appropriate financial solutions to our Premier Banking customers, and achieve your revenue target.
• Be Our Premier Banking Advocate and Acquire New Customers – You will be well involved in events and sales activities in line with the PB business direction and other sales initiatives. By engaging customers and prospects, you will be the ambassador of the bank to share on the benefits and inviting them to be part of the Premier Banking.
• Service - You are expected to proactively engage PB customers to establish a good relationship with customers to achieve a growing customer satisfaction in line with the aim to improve customer engagement scores consistently.
• Compliance - You are to adhere diligently to all documentary and process procedures and requirements. To ensure no lapses in control requirements and submit reports, both statutory and regulatory, in a timely manner. To ensure zero defects in account opening, sales transactions execution, loan submission, and others.

Job Requirements:

• Diploma and above holder with minimum 2 years of sales or service experience in the financial or service industry (e.g. service areas include Airline, Telco, Hotel, Tourism).
• License and relevant certifications (PCE, MTA, FIMM, IPPC/PPKM etc.) are an added advantage.
• Possess a strong interest in financial planning, investment, lending, and sales.
• Strong understanding of both financial and non-financial markets as well as excellent communication and interpersonal skills.
• Good social networking skills and able to deliver and maintain a high quality of customer service.
• Multi-lingual is an added advantage.
• Possesses own transport and willing to travel.

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Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Premier Relationship Manager?
• Which of the following languages are you fluent in?
• How many years' experience do you have in wealth management?
• Do you possess or have access to your own transportation?
• Do you have experience in a sales role?

OCBC Bank, is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. It is also ranked by Bloomberg Markets as the world’s strongest bank.

OCBC Bank and its subsidiaries offer a broad array of specialist financial services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.

OCBC Bank’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has a network of over 600 branches and representative offices in 18 countries and territories, including more than 330 branches and offices in Indonesia that are operated by its subsidiary, Bank OCBC NISP.

OCBC Bank’s insurance subsidiary, Great Eastern Holdings, is the largest insurance group in Singapore and Malaysia by assets. Its asset management subsidiary, Lion Group Investor, is one of the largest private sector asset management companies in Southeast Asia. Private Banking services are provided by subsidiary Bank of Singapore, which continued to gain industry recognition in 2011 including being voted ‘Outstanding Private Bank in Asia Pacific’ by Private Banker International.

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