Premier Relationship Manager (Kota Kinabalu)

Description

CONSUMER FINANCIAL SERVICES (CFS)

The Group Consumer Financial Services division serves almost 3 million customers across Singapore, Malaysia, Indonesia, and China. In Malaysia, our customer proposition caters to high net worth, premier, and emerging affluent individuals through our premier private, wealth management, and affluent banking propositions.

In CFS, we offer an accelerated career path for aspiring graduates to be future leaders. It is a start to a rewarding career opportunity that provides you a comprehensive and hands-on assignment, as well as exposure to the real-world challenges in Consumer Banking & Wealth Management. We provide the platform for you to demonstrate and showcase your critical thinking ability and innovative ideas, whilst sharpening your personal and professional competencies.

What You’ll Do

1. Hold key responsibility to acquire, develop, and deepen relationships with a portfolio of premier banking customers in accordance with relevant business goals.
2. Provide professional wealth advisory, financial analysis, and solutions to our Premier Banking customers, helping them achieve their life goals.
3. Contribute to the bottom line of Premier Banking through the accomplishment of profit and growth targets.
4. Embrace digital and technology in banking solutions to promote highly efficient, fast, and accurate services to our customers.

Service

1. Provide excellent customer experience to our Premier Banking customers at all touch points via three distinctive service elements: cared for, excellent, and enhanced value.
2. Build sustainable relationships with our Premier Banking customers through timely follow-up and anticipation of customers’ needs.

Compliance

1. Adhere to all related policies, regulatory, risk, and compliance matters.
2. Ensure no operational and control lapses.
3. Ensure timely submission of reports for both statutory and regulatory requirements.
4. Ensure zero defects in account opening, sales transaction execution, loan submission, and related matters.
5. Provide fair dealing in all matters with our customers.

Job Qualifications

Job Requirements

1. Bachelor’s degree in any field from an accredited university/college.
2. High level of self-discipline and strong interest in financial planning, bancassurance, and investment products. Keen to work in a sales-driven environment.
3. Preferably 3 - 5 years’ experience in sales and client relationship management.
4. Priority is given to those with licenses and related accredited certifications (PCE, CEILI, CUTE, IPPC).
5. Good interpersonal and communication skills; able to deliver high-quality customer service.
6. Possess a valid driving license and own transport.

Primary Location

Malaysia-Sabah-Kota Kinabalu

Job

Sales

Organization

MAL CFS - Premier Banking (Kota Kinabalu)

Schedule

Permanent, Full-time

Job Posting

11-Jun-2024, 3:31:47 AM