Policy & Total Reward Manager

It’s amazing what can happen over a cup of coffee. At JACOBS DOUWE EGBERTS (JDE), we’ve made it our mission to find out. Our people have been raising the bar since day one, thinking fast and acting even faster to make an impact that’s felt around the world. JDE is the home to some of the most well-known coffee brands in the world.

For more than 265 years, we have been inspired by the belief. Today our coffee & tea portfolio is available in over 140 countries around the world through iconic household names including: Jacobs, Tassimo, Moccona, Senseo, L’OR, Douwe Egberts, Super, Kenco, Pilao & Gevalia.

Job Description

The Policy & Total Reward Manager is accountable for implementing a compelling, attractive, competing and cost-effective reward package for the associates of the company on a local level according to the guidelines as defined on Global/Central Level.

The Human Resources function acts as a facilitator for the company’s vision in building leadership capability within the company, driving a performance culture and enhancing associate engagement.

The Policy & Total Reward Manager is responsible for the payroll activities like time and attendance, administration, process and policies. The Policy & Total Reward Manager guarantees that salaries and wages are paid accurately on time and in line with the applicable legislation.

Responsibilities/ Key Activities:

• Conduct Market Analysis and Salary Survey Participation and implement market analysis to ensure internal and external equity and market competitiveness.
• Roll-out and follow-up of reward programs including the development, implementation, annual review/updating of salary structures, and the annual merit process.
• Ensure benefit programs are market competitive and aligned with the reward philosophy and the BU alongside with the creation and the implementation of incentive plans and Benefit Programs.
• Provide internal professional advice and support the business with all aspects of remuneration and legislation.
• Manage and monitor Annual Operating Plan (AOP) / Budget for the Johor site by working closely with respective HRBPs.
• Ensure that any company benefit programs, medical care, pensions, bonuses etc. are managed efficiently and effectively and monitor compensation laws and regulations in order to ensure compliance.
• Update payroll records by reviewing and approving changes in exemptions, insurance coverage, savings deductions, and job titles, and department/ division transfers.
• Coordinate and manage the payroll process for the organization and suggest changes/upgrades as and when required.
• Check and audit all payrolls to ensure legislative and awards compliance and maintain payroll guidelines by writing and updating policies and procedures.
• Comply with federal, state, and local legal requirements by studying existing and new legislation alongside with enforcing adherence to requirements and advising management on needed actions.
• Fully manage the insurance management and administration process.
• Be fully responsible for HR analytical data, dashboards or any statistical or survey data for the business from time to time.
• Undertake internal/external research on best practices in HR policies and practices identifying necessary changes and recommendations.
• Ensure that HR policies are maintained.
• Develop systematic feedback mechanisms for evaluating policy impact and effectiveness, and mechanisms for respective policy updates and changes, considering evolving organisational goals and needs.
• Provide advice on application, and where necessary interpretation, of Policies and Practices considering past practice and precedents and, if necessary, case law.
• Promote consistent application of HR policies and practices throughout the organisation.

Qualifications

Education:

Candidate must possess at least a Bachelor's Degree, or Professional Degree in Human Resources, Business Administration, or Equivalent.

Experience:

• A minimum of 8 years of progressive experience in Policy & Compensation management.
• Profound working experience with HR & Payroll Systems.
• Experience with Malaysia and Singapore Payroll processes.
• Experience in leading the review and development of HR Policies and Practices.
• Demonstrated experience in providing HR advice and support.
• Knowledge of all federal, state and local regulations and compliance requirements related to employee compensation.
• Knowledge of laws and regulations as they apply to base compensation and incentive compensation programs, company policies, and operations.
• Fast-paced, energetic, innovative & creative with a natural ability to think out of the box.
• Detail-oriented & strong follow-through.
• Team player with strong analytical & problem-solving skills.
• Ability to challenge the status quo and come up with new solutions and ways of working.
• Experience in dealing with deadlines.
• Experience with event management and working with detailed information and numerical data, presenting to different audiences verbally, in writing, and in presentation formats.
• Computer proficiency with an excellent ability to use Microsoft Office Products (Words, Excel, Access, and PowerPoint) is important.
• Excellent command of the English language and communication skills (both verbal and written).

Additional Information

• Passionate, energetic & innovative work culture.
• Exciting allowances to perk up your day.
• Sports perks to keep you energized.
• The best coffee and tea served all day in our office – or be your own Barista!