Payroll & People Services Specialist

The Payroll Specialist is responsible for managing payroll processes to ensure accurate and timely compensation. The individual will manage payroll processing with an external vendor, payroll reconciliation, and resolve discrepancies. Key responsibilities also involve managing employee compensation records, processing statutory deductions, and collaborating with the HR team to address payroll-related queries. Strong analytical skills, attention to detail, and a thorough understanding of payroll practices are essential.

Payroll Processing & Vendor Management:

• Responsible for managing third-party payroll vendor and acting as a liaison in the resolution of payroll issues with our vendor to ensure smooth payroll execution.
• Review and validate payroll data provided by the vendor, ensuring compliance with company policies and government regulations.
• Conduct annual tax review to ensure existing compensations are correctly mapped for tax reporting.
• Responsible for employee communication regarding any updates related to payroll and local statutory requirements. This includes drafting communication notes and obtaining approval from the Head of People Services before disseminating the communication to the targeted recipients.

MyHR (SAP System) Expertise:

• Manage and update employee payroll information within MyHR.
• Monitor payroll system data, troubleshoot discrepancies, and ensure seamless integration between the MyHR system and the payroll vendor.

Compliance & Reporting:

• Ensure payroll compliance with local tax laws and oversee the accurate preparation and submission of tax filings, Form E and Form EA.
• Work with the payroll vendor to generate and review payroll reports, ensuring that all regulatory and reporting deadlines are met.
• Support Bursa reporting and Annual Report preparation.
• Resolve compliance matters efficiently, engaging with tax authorities, legal advisors, and internal teams to address audits, disputes, and inquiries.
• Stay updated with local payroll regulations, tax laws, and compliance requirements, and collaborate with global HR/vendor on implementing payroll system enhancements, upgrades, and integrations.

Process Improvement & System Optimization:

• Identify opportunities to improve payroll processing and system efficiencies, working with the vendor and internal teams to streamline operations.

Confidentiality & Data Security:

• Safeguard sensitive payroll data and ensure that all payroll information is processed securely and in compliance with data protection regulations.

Others:

• Ensure proper documentation and compliance for internal controls and audits.
• Ensure proper governmental reporting and compliance.
• Assist in HR administration tasks such as registration of group insurance, processing claims, etc., and month-end closing journals.
• Undertake any other tasks and responsibilities assigned by a superior from time to time.
• Data gathering for Compensation and Benefits project support and administration.

Experience:

• Good knowledge/experience of payroll and related statutory labor laws required for payroll-related calculations.
• Self-starter with a good track record of working in a dynamic and self-sufficient environment.
• Can-do attitude and performance-driven as an individual contributor.
• Excellent communication and stakeholder management skills, with the ability to explain complex regulatory topics clearly.
• Well organized and possess the ability to prioritize, multitask, and manage conflicts.
• Keen attention to detail and good analytical and problem-solving skills.
• Proactive and strategic mindset, capable of identifying opportunities for improvement and driving meaningful change.