Outlet Supervisor & Outlet Assistant Manager(F&B JB/KL/Selangor)

Outlet Supervisor & Outlet Assistant Manager (F&B JB/KL/Selangor)

• Oversee the daily operation, ensure the quality, standards, and meet the expectations of the customers.
• Responsible for recruitment, training, and staff allocations.
• Manpower planning and scheduling of work for outlet staff.
• Able to lead, develop, motivate and manage all outlet staff.
• Enforcing company SOPs diligently.
• Ensures compliance to food safety, hygiene and sanitation standards according to statutory guidelines.
• Measure customer satisfaction, handle customer feedback or complaints, and service recovery.
• Maintain cleanliness of the outlet at all times.
• Work closely and constantly communicate effectively with all relevant departments in HQ for any matters in relation to the smooth running of the outlet operations.

Job Requirements:

• Minimum SPM/Diploma/Degree in Hotel Management or in any related field of studies that relates to the F&B sector.
• Min 2-3 years of working experience as Outlet Manager in the retail F&B industry.
• Excellent organizational and planning skills to execute sales campaigns with attention to detail.
• Resourceful, self-motivated & great leadership skills.
• Possess strong analytical & problem-solving skills.
• Independent and able to work under minimum supervision.
• Possess own transport and willing to travel.

Location KL:

• IOI City mall Putrajaya
• IOI Puchong Mall
• Setia City mall
• Pavilion Bukit Jalil
• Midvalley
• KLCC
• The Exchange TRX

Location JB:

• Taman Pelangi
• City Square
• Paradigm Mall
• Aeon Bukit Indah
• Midvalley Southkey

Your application will include the following questions:

• How many years' experience do you have as an Outlet Supervisor?
• What's your expected monthly basic salary?