Outlet Supervisor Melaka

About the role

Join our dynamic team as an Outlet Supervisor in Melaka. In this full-time position, you will play a vital role in overseeing the smooth operation of our retail outlet, ensuring exceptional customer service and driving sales performance. With your proven leadership skills and passion for the retail industry, you will be instrumental in achieving our company's strategic objectives.

What you'll be doing

• Manage the day-to-day operations of the retail outlet, including staff scheduling, inventory management, and customer service.
• Lead, motivate, and develop a team of customer service representatives to deliver outstanding in-store experiences.
• Implement sales and marketing strategies to drive footfall and conversion rates.
• Ensure compliance with company policies, procedures, and industry regulations.
• Collaborate with the regional management team to identify and implement continuous improvement initiatives.
• Analyze sales data and customer feedback to inform business decisions and drive performance.
• Actively participate in regular training and development programs to enhance your skills and knowledge.

What we're looking for

• Minimum 1 year of experience and above.
• Excellent customer service skills and the ability to lead and motivate a team.
• Strong problem-solving and decision-making abilities with a focus on delivering results.
• Proficient in analyzing sales data and using it to drive business improvements.
• Excellent communication and interpersonal skills, with the ability to liaise effectively with both customers and colleagues.
• Flexible and adaptable, with the ability to work effectively in a fast-paced environment.
• Passion for the retail industry and a commitment to delivering exceptional customer experiences.

What we offer

At FIJO IMAGING ENTERTAINMENT, we are committed to providing our employees with a rewarding and fulfilling work environment. In addition to a competitive salary, we offer a range of benefits, including:

• Opportunities for career advancement and professional development.
• Comprehensive health and wellness programs, including medical insurance and wellness initiatives.
• Generous employee discounts on our products and services.
• A collaborative and supportive team culture that values work-life balance.

If you're ready to take the next step in your retail career, we encourage you to apply now and join our team at FIJO IMAGING ENTERTAINMENT.

Company information

Registration No. UT0023351-X