Org Data Senior Analyst

Travel required: No travel is expected with this role

Job category: HR Group

Relocation available: This role is not eligible for relocation

People & Culture (P&C) Solution & Services (S+S) is an internal global HR shared services organisation, responsible for delivering centralised and standardised HR services for BP from a number of geographical delivery centres as appropriate for BP’s footprint. S+S are the first point of contact for P&C related matters; the team are policy and process experts, dedicated to delivering the best customer experience.

The purpose of the Organizational Data Analyst role is to support the business in the organization process and data changes across the breadth of the Workday processes. This can come in the form of providing guidance and information to employees, managers and HR relating to this topic, administering and transacting employee and organizational cases, and supporting reorganizations by working closely with the appropriate stakeholders to project manage the changes to successful completion.

Key Accountabilities:

• Good understanding of the organization and its functions and the operation as well as the internal process. Able to contextualize the subject area to the organization, its functions and processes.
• Work closely with Workforce Admin team within and across Regional Delivery Centre(s) to ensure overall operational objectives are met including alignment of process changes related to Organization Management, employee data related and providing support to investigate, liaise, and resolve complex issues involving multiple systems and stakeholders.
• Monitor and contribute towards improvement of the Organization Management processes and procedures being followed in accordance with the Standard Operating Procedures.
• Handle the integration data error logs, working with either the WFA team and Solutions Support team to identify and resolve issues.
• Support and complete any Workday processes’ mass data uploads with high attention to detail and accuracy, including transactions and handle associated tasks for employee personal and job-related data service requests.
• Support Workday configuration changes through testing of changes and coordination with country and global functional teams.
• Provide support for new joiners including producing training plans and keeping onboarding materials up to date.
• Coach and mentor team members regarding specific operational issues and processes, providing feedback to line manager where necessary.
• Act as the first point of escalation within the team, coordinating the resolution of business issues.
• Assist and coordinate Services projects and support Solutions projects applying process expertise and project management guidelines.
• Be an ambassador for change encouraging agile ways of working & improvements to day-to-day activities and Domain Expert areas.

Essential Education & Experience:

• Bachelor’s degree is preferred or relevant experience.
• Minimum of 3 years of relevant previous experience.

Technical Capability:

• Breadth and depth across the HR technical areas and able to provide professional advice and act as a coach to others in most of the areas.
• Prior experience in HR Shared Service/service centre in a multi-national organisation.
• Developing specific technical capability and experience in organisational management.
• A passion and interest in emerging trends in customer experience and how this can enhance business performance.
• Experience of working in diverse and multi-lingual environments.
• Analytical thinking – comfortable using analytics to identify outcomes and influence decision making, e.g. ER strategies, targeted retention, succession planning & strategic workforce shaping.
• Digital fluency - not only comfortable and competent using technology to enable and enhance ways of working and thinking, also comfortable in the wider digital environment and working with business transformation including people, processes and data driven actions.

Business Capability:

• Drives value-adding solutions and a track record of improving.
• Externally oriented – actively working on developing external connections, aware of best practice and actively learns from others. Ability to analyse leading practice, market trends and benchmarking.
• Relationship management – Ability to build and maintain relationships with customers. Is building and applying skills in active listening and is able to communicate effectively (written and verbal).
• Business acumen & customer focus – keeps up to date with internal and external context, seeks to understand the relationship between their activity and the local business drivers. Aware that HR is an enabler of the business and seeks to ensure HR solutions lead to enhanced business.

Leadership & EQ Capability:

• Continually enhancing capability in line with HR Capability Framework with an equal balance of EQ, IQ and Drive.
• Group mindset - demonstrates an understanding of the value of, and ability to develop, high quality, trust-based relationships with HR colleagues & with the wider organisation - leaders & employees.
• Is self-aware and actively seeks input from others on impact and effectiveness.
• Great teammate able to work efficiently across organisational boundaries.
• Applies judgement and common sense - demonstrates good understanding of client's business and is able to apply sound judgement / wise counsel.
• Acts with integrity; role model of BP V&Bs to others in the function and business.
• Cultural fluency - able to operate efficiently across cultural boundaries with sensitivity.

Desirable Criteria:

• Proficient knowledge of CRM systems.
• Proficient in using MS Office.
• Foundational knowledge of Reporting & Analytics.
• Proficient knowledge of HR systems such as Workday.
• A continuous improvement approach; seeking simple, ‘best fit’ solutions to challenges.

At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life! These benefits can include flexible working options, paid parental leave policy among others!