Operations Support Agent

- Responsible for handling and sorting our freight with the highest safety standards, ensuring all shipments move seamlessly and in a timely manner.

- Service Assurance, Customer Service, Admin & Support, Operations Support, Reporting

• Safely manages and internally moves all consignments within our depot
• Labels and sorts consignments to the correct delivery area with high accuracy
• Works harmoniously and effectively as a team to ensure efficient turnaround time
• Ensures the completion of administrative and/or operational tasks for front-line operations, including data entry, ramp activities and dispatch activities
• Performs other duties as assigned.

Minimum Education

• Secondary education or equivalent

Minimum Experience

• At least two (2) years of relevant work experience

• For Associate level, no prior experience is required

• For Senior level, at least four (4) years of relevant work experience is required

Knowledge, Skills and Abilities

• Working knowledge of Microsoft Office & PC

• Strong interpersonal and problem-solving skills

• Proven expertise in planning & organizing, with a strong accuracy & attention to detail