Operations Supervisor Site Based

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you Dare to Grow with us?

Day-to-Day Operations:

• Guide team members in the resolution of issues arising during day-to-day business; act as initial point of escalation for operational issues.
• Identify root causes, define and implement corrective actions within the operational team as necessary to prevent/address issues as they arise.
• Monitor and analyse compliance and performance of carriers and suppliers with the use of dashboards and reports, ensuring follow up with respective supply chain stakeholders.
• Attend customer meetings on operational topics where required, provide input as required to prepare team meetings, monthly reviews, and quarterly business reviews.
• Support the on-boarding of suppliers to ensure SOP compliance.
• Monitor KPIs, identify continuous improvement opportunities, and discuss suggestions with Operations Management.
• Contribute to the design and implementation of improvements to processes or policies in collaboration with other CLL functions within the Control Tower or region.
• Manage other tasks assigned by Operations Managers.

Team Management:

• Schedule and manage team workload, overtime, and vacation planning to ensure business continuity and prevent disruption to operations.
• Ensure adherence to established work standards and work processes.
• Provide input to Operations Manager in performance evaluation and professional development of team members, including training/development plans and succession planning.

CEVA Logistics is proud to be an equal opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.