Operations Specialist, Procurement

All Together Possible - We're united by purpose, guided by empathy and inspired by our unique backgrounds and perspectives to make a difference in the lives of our customers, communities and the world at large.

MetLife in Asia has adopted a nimble approach to each market across the region and has successfully established a diversified geographical footprint in Asia that spans across nine markets: Australia, Bangladesh, China, Japan, Korea, India, Malaysia, Nepal, and Vietnam. Our regional office is based in Hong Kong.

Department:

Asia Procurement

Operations Specialist, Procurement CoE Asia

The Asia Procurement Operations Specialist is responsible for providing Procurement services in the areas of supplier management and procurement system operation.

This role will ensure the seamless operation of the applicable system (Beeline). Beeline operation is critical to MetLife meeting the regulatory requirements for third-party supplier management, policy adherence, and appropriate documentation and reporting under the supervision of the Procurement Operation Manager. This role will also be responsible for building strong partnerships with key business unit leaders and providing insights around onboarding contingent resources.

Principal Responsibilities:

• Assist the Director of Asia Procurement to optimize Procurement operations.
• Provide services as a helpdesk and system operator of the 3rd party management system (Beeline) and other procurement-related systems to both internal stakeholders and external suppliers.
• Manage Procurement-related company risk exposures and enhance non-financial risk controls and capabilities.
• Ensure that relevant risks are appropriately identified, assessed, managed, and reported in line with MetLife’s policies and procedures.
• Ensure execution of MetLife's sustainability policy and corporate social responsibility programs while dealing with third-party management and supplier diversity principles (where applicable).
• Ensure process validation processes are in place to meet compliance and procurement requirements in the region.
• Drive Procurement operations across the region and ensure efficient management and execution of relevant procedures.
• Provide insights on procurement systems being utilized in the region to ensure full utilization to increase visibility and mitigate potential risks.

Knowledge/Skills/Competencies Required:

• Bachelor’s Degree/Master’s degree or commensurate experience.
• Experience using procurement/supply chain management software and tools, including Oracle, SAP Ariba, and/or Envision would be an advantage.
• Good communication, interpersonal, and networking skills.
• Sense of ownership and pride in your performance and its impact on the company’s success.
• Advanced skills in MS-Office (Word, Excel, PowerPoint).

Why MetLife?

At MetLife, we’ve been in the business of making and keeping promises for more than 150 years. We’re always there for our employees, customers, shareholders, and communities — navigating life and change together, finding purpose every day while laying the foundation for a more confident future. A future where our families and finances are protected. A future that’s exciting and full of potential. A future that’s inclusive and sustainable.

At the heart of our culture lies a passion for people. We hire smart, creative, collaborative people, and we believe that when we’re kind to each other, when we respect and empathize with co-workers and customers alike, that’s when we make a lasting impact. We embrace inclusion, actively listen, respect every contribution, and ensure that everyone has access to what they need to succeed. This allows us to think bigger, experiment more, innovate faster, and win together.

We are building a purpose-driven and inclusive culture that energizes employees to make a difference. MetLife’s commitment to diversity ensures our employees are empowered, thriving, and feel like they belong. These efforts begin with our purpose — Always with you, building a more confident future. We are strengthening our resolve to help build a workforce and society that protects all people, values all voices, and creates economic growth and opportunity for all.