Operations Manager, Contract Logistics/SCM, Operations

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are here to move.

Responsibilities:

• Lead a team of subordinates to manage daily logistics operations and distribution system in the aspect of people, process, system, service quality, resources optimization, cost management and related planning.
• Ensure that good liaison is maintained with governmental departments or related organizations regarding the rules and regulations of import/export/re-export, such as licensing formalities and commodity information.
• Manage and ensure that all incoming and outgoing orders, data/information, shipment, and paperwork are accurately received, put-away, updated, manipulated, and transferred to the proper designated location in a timely and good condition upon receipt at the Logistics Center.
• Ensure all goods in the warehouse are properly collected, received, handled, accurately sorted, identified, value-added, transferred, and dispatched; goods/order information capture are fully performed accurately and timely as per agreed SOP and KPI.
• Develop a good sub-contract management system and establish harmonious relationships with subcontractors.
• Keep track and ensure that irregularities or non-conformance shipments return to/from customers, express companies, forwarders, suppliers, or other subcontractors are handled properly and timely.
• Lead and develop a teamwork culture, motivate team spirit, and maintain high morale of staff to increase productivity and maintain good communications with all levels, peer groups, and external customers.
• Constantly look for improvement opportunities along the value chain, to streamline and re-engine processes to achieve or exceed the service standard or target.
• Enforce security and work safety measures and controls in the Logistics Center and distribution network.
• Monitor the departmental budgetary control and allocation of resources and ensure optimal resources are utilized in terms of facilities, system application, people, and related information data.
• Contribute to add value to all services in conjunction with directions, established performance standards, measurements in cost saving, and cost effectiveness.
• Work with management and Account Team to review performance, business opportunities, complaints/claims, feedback raised from internal and external customers, and identify solutions for continuous improvement and error prevention.
• Analyse reports on operational performance and field discrepancies; propose plans or ideas for operation and process improvement to superiors.
• Provide on-the-job training to individual staff to improve work performance and productivity.
• Deploy and complete special assignments at the instructions of the Logistics Manager/General Manager.

Minimum Requirements:

• Minimum Diploma/Degree Holder in supply chain management, logistics, or business administration.
• Minimum eight (8) years of experience in logistics or supply chain management in supervision or management of logistics or related field.
• Knowledge of warehouse management systems, warehouse functions, warehouse layout, international logistics, transport, customs, or trade departments/functions.

To be considered for this position you must have valid rights to work and live in Malaysia.