Operations Manager

We are looking for an Operations Manager to oversee our warehouse & logistics operations, ensuring efficient inventory management, seamless order fulfillment, and a safe working environment for our team.

SUMMARY OF DUTIES:

1. Warehouse and Logistics Management
2. Fleet Management
3. Lead the Warehouse team

RESPONSIBILITIES:

• Oversee and manage all warehouse operations, including inventory control, shipping, receiving, and order fulfillment.
• Develop and implement efficient procedures to maximize productivity, minimize errors, and reduce costs.
• Monitor and maintain inventory levels to meet customer (internal and external) demands while minimizing stock shortages and excess.
• Coordinate with procurement and sales teams to ensure accurate forecasting and timely order fulfillment.
• Optimize warehouse layout and organization to streamline operations, improve picking accuracy, and enhance overall efficiency.
• Manage a fleet of commercial passenger vehicles and heavy machinery including repairs and maintenance.
• Supervise and train warehouse staff, fostering a positive work environment and promoting a culture of teamwork and excellence.
• Conduct regular performance evaluations, provide constructive feedback, and implement corrective actions when necessary.
• Enforce strict safety protocols and ensure compliance with work health and safety regulations.
• Collaborate with cross-functional teams to improve processes, address operational challenges, and implement continuous improvement initiatives.
• Utilize warehouse management system to track inventory, manage stock levels and generate reports.
• Foster positive relationships with internal and external stakeholders.

REQUIREMENTS:

• Position is based in Ipoh, Perak.
• Candidate must possess at least Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Candidate must possess at least 3 years of hands-on working experience as Warehouse Manager or 4 years as Deputy Warehouse Manager.
• People management skills, including the ability to lead and motivate others and explain ideas.
• Excellent oral and written communication skills.
• Proficient in Warehouse Management Systems
• Ability to work under pressure and able to meet tight deadlines.
• Results oriented and high attention to detail.
• Required languages: English
• 6 days work week

ADDITIONAL INFORMATION:

We are a food wholesale company serving the HORECA sector, handling high delivery volumes and ensuring efficient last-mile deliveries to customers. This role requires a Warehouse Manager who is experienced and accustomed to a fast-paced environment and high-volume operations.

ADDITIONAL QUALIFICATIONS:

• Lean Six Sigma certification (Green Belt or higher) preferred.
• Experience with Kaizen or other continuous improvement methodologies.
• 5S Methodology knowledge.
• Total Quality Management (TQM) experience.
• Just-In-Time (JIT) inventory management.
• Supply Chain Management (SCM) certification, such as CSCP.
• APICS certifications like CPIM or CLTD.
• Familiarity with ISO 9001:2015 and other relevant standards.
• Experience with warehouse automation systems.