Operations Assistant Manager

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

We are looking for a qualified Assistant Manager. You will support multiple operational responsibilities within the startup environment. This includes assisting with daily tasks. The Assistant Manager will work with multiple teams within the startup, gaining exposure to different teams and gaining valuable work experience.

What You'll Do

1. Assist the Operations Manager in operational support duties.
2. Manage daily operations to ensure delivery deadlines are met while maintaining quality control standards.
3. Improve productivity within the department and set clear performance metrics and goals for the team, finding ways to enhance efficiency in daily operations.
4. Assess existing processes, identify inefficiencies, and develop and implement strategies to improve operations. This may involve reengineering processes, automating tasks, and introducing new technologies to improve accuracy and speed.
5. Monitoring & reporting - create regular reports for senior management, highlighting performance, issues, and opportunities for improvement.
6. Manage teams for accuracy and compliance, which includes tasks like hiring, training, and evaluating team members. It also involves providing ongoing feedback to help team members excel in their roles and work cohesively.

Qualifications

More about you:

1. Have a Diploma/Degree in Business/Administration/Management or relevant work experience in Operations
2. Good leadership skills and experience managing a team for at least 1 year
3. Cost-aware with a good appreciation for operations & procedures.
4. Proven problem-solving abilities to resolve operational issues.
5. Proficiency in MS Excel and other essential software tools is considered an added advantage, assuming a baseline level of computer literacy.
6. Experience in supervising a team to achieve set goals will be an added advantage.
7. Energetic, with the ability to work both independently & collaboratively.

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people-first approach is award-winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability, or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

Find out what it's like to work for Experian by clicking here.