Operations Assistant

Company

Our client is a reputable company in the trading and investment industry. In order to support the company’s expansion and continuous improvement, our client is looking for a talented and dynamic professional to join them as Student Affairs Officer.

What You’ll Do:

• Support efforts to increase student enrolments and course participation.
• Promote program offerings to ensure students are aware of the opportunities available.
• Play a key role in enhancing the overall student journey with us.

Responsibilities:

• Stay connected with graduates by following up regularly and tracking their progress.
• Review collected information to suggest improvements for our products and services.
• Support student engagement efforts, ensuring smooth communication and assistance.
• Guide prospective students through inquiries, helping them take the next steps toward enrollment.
• Monitor student progress and success rates, and provide ideas to help improve outcomes.
• Plan and manage communications for students throughout their journey, including content, timing, and delivery channels.
• Assess communication effectiveness, such as email engagement, to enhance future efforts.
• Ensure timely responses and quality support across all student support channels.
• Assist with preparations for events and provide support with administrative tasks as needed.
• Update materials and tools for events, including forms, slides, and platforms.

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree in Business Studies/Management/Marketing or equivalent.
• Energetic professional who is capable of wearing multiple hats.
• Excellent time management skills and ability to multi-task and prioritize work.
• You embrace the use of technology to make your life and work more enjoyable and productive, always keen to explore what technology can do for you.
• Strong communication, organizational, and planning skills.
• Demonstrated interest and passion for the industry.
• Able to join immediately will be an advantage.

Reporting To:

Operation Manager

For more information or confidential consultation, please do not hesitate to contact Veen at veenneer.tan@bell-ward.com.

We thank you for applying with us in advance, but only short-listed candidates will be notified.

For candidates who applied to this job, it is deemed to have consented to the collection, use, and disclosure of personal data by our organization for the purpose of this or any job application with Bell Ward.

Company Registration No.: 1080098-P (JTK License No : JTKSM 427)