OPERATION SUPERVISOR

Team Leaders/Supervisors (Manufacturing, Transport & Logistics)

Full time

An operations supervisor oversees the day-to-day activities within a specific department or area of a company, ensuring smooth operations by managing staff, monitoring performance, optimizing workflows, enforcing compliance with company policies, and identifying areas for improvement, ultimately reporting their findings and recommendations to upper management. Key responsibilities include supervising employees, training, performance evaluation, quality control, and maintaining operational efficiency to achieve organizational goals.

Key responsibilities of an operations supervisor:

1. Staff Management: Hire, train, and supervise employees within the department, including assigning tasks, performance evaluations, and addressing performance issues.
2. Operational Oversight: Monitor daily operations to ensure adherence to established procedures, quality standards, and safety protocols.
3. Performance Analysis: Track key performance indicators (KPIs) to identify areas for improvement and implement necessary changes to optimize efficiency.
4. Problem-solving: Identify and resolve operational issues promptly, including addressing any discrepancies or challenges that arise during daily operations.
5. Budget Management: Contribute to budget planning and ensure operational costs remain within allocated budget parameters.
6. Reporting: Prepare and present regular reports to upper management detailing operational performance, key metrics, and areas for improvement.
7. Compliance Assurance: Ensure compliance with all relevant regulations and company policies within the department.
8. Process Improvement: Analyze current workflows and identify opportunities for streamlining and automation to enhance productivity.
9. Communication: Maintain clear and effective communication with all levels of staff, including team members, managers, and other departments.
10. Quality Control: Implement and maintain quality control measures to ensure products or services meet established standards.

Required skills for an operations supervisor:

• Leadership skills: Ability to motivate and manage a team effectively.
• Analytical skills: Analyze data to identify trends and make informed decisions.
• Problem-solving skills: Ability to troubleshoot operational issues and find solutions.
• Communication skills: Excellent written and verbal communication to convey information clearly.
• Organizational skills: Manage multiple tasks and priorities effectively.
• Technical proficiency: Familiarity with relevant software and systems used in the department.