Ensure that all the sites in responsibility operate safely, without harming people & environment, at required reliability with minimum cost of ownership.
Form, lead, grow and develop the operations teams in the area.
Drive continuous improvement of assets, work processes and people capabilities to maximize business profitability.
Plan and own the cluster repair for maintenance as well as personal budget.
Principal responsibilities
Geographical area of responsibility
All assigned sites (mostly northern area plants)
Functional area of responsibility
All assets, staff & work processes.
Leadership
Champion Safety, provide visible leadership and create a zero-incident culture.
Recruiting, training, development & deployment of area operations team.
Coaching & mentoring of operations leadership team.
Adjust remuneration to balance people cost and competence.
Identify and develop high potentials for assignments (including outside the area of responsibility).
Provide development opportunities to high potentials from outside the area of responsibility.
Ensure a sufficient pool of personnel to cope with attrition without adverse effect on the business.
Create a culture of openness, willingness to contribute, mutual learning, continuous improvement and innovation across functions / organization boundaries to achieve competitive advantage in the market.
Empower the site staff to take appropriate & immediate decision in emergency.
Foster/ drive collaboration across functions and organization boundaries.
Functional responsibilities Operations
Drive, monitor and enforce compliance to all relevant internal and external regulations, standards and work processes.
Ensure implementation of the corrective actions from the audits, Root Cause Analysis, Alerts & Directives.
Anticipate future product demand and ensure adequate budget, assets, manpower & utilities are available to meet the demand (immediate, short term and long term).
Ensure availability and use all adequate means (e.g., Personal Protective Equipment, hand tools, software, instructions etc) to perform safely & effectively.
Safety
Ensure adequate training/instruction to everybody at site (including internal & external visitors/ contractors) with respect to hazards & safe behaviour.
Ensure adequate investigation of any safety incidents, root cause analysis and implementation of the corrective actions to prevent recurrence.
Ensure availability of emergency response plans at all sites.
Drive and lead continuous proactive identification or risks (e.g., site walks, toolbox meetings).
Ensure severe risks are eliminated or mitigated immediately.
Ensure that any other risks are eliminated/ mitigated in an adequate time frame.
Reliability
Analyse asset & supply reliability, determine gaps and drive improvements.
Efficiency
Support the ROC to optimise of the use of existing assets to meet the customer demand and maximize profit.
Profit
Support ROC and On-Site Ops Planning to adapt production to maximise profit (utilisation of tonnage contracts, liquid production).
Quality
Ensure quality assurance systems are available and functional to monitor the quality of product & services.
Ensure adequate processes are in place to address off-spec quality and any failure of monitoring system.
Maintenance
Ensure the assets are maintained in a way that they live their intended lifetime.
Ensure that the assets have a replacement strategy in place to take care of any obsolescence.
Determine the timing, duration, and principal scope of turnaround.
Set up & control budget for the turnaround and lead & coordinate the planning and execution.
Set up & control the budget for Repair & Maintenance and ensure implementation of agreed regime on sites.
Harmonize and bundle service providers and suppliers across the sites.
Ensure availability and effective use of maintenance planning tools (e.g., SAP PM) and resources.
Project/Modifications
Initiate projects to add / modify assets to meet the market demand in the most profitable way and ensure that the intended results are delivered.
Lead operational due diligence of potential acquisitions.
Provide operational data requirements (e.g., ambient conditions, utility availability, customer consumption & demand pattern, staffing, local scope & associated cost etc) for new projects.
For local project scope, ensure delivery at desired quality, cost and time.
Ensure adequate operations staffing with defined responsibilities for project execution, construction, commissioning and operations.
Troubleshooting
Ensure adequate contingencies are in place to respond to any unplanned breakdown/incident. Lead the local crisis management team during operations related crisis.
Ensure that adequate root cause failure analysis is done for every incident and that learnings are implemented in area of responsibility and shared across areas.
Reporting/performance management
Ensure reporting of:
all hazards, incidents and near misses
all reliability events & all supply failures
daily production & utility consumption
corrective action from Audits, Directives, alerts etc
programs & initiatives implementation status (e.g., global, regional etc)
inventory stock count.
Review the plant/site performance, determine gaps and drive improvements.
Key interfaces External
Customer: Develop relationship, understand needs, address issues, anticipate business potential, identify areas of mutual benefit, crisis communication.
Emergency services: Coordinate crisis response.
Government bodies: Ensure compliance to local regulations and necessary approvals/licenses.
Suppliers: Ensure selection of suitable suppliers.
Contractors: Ensure qualification of contractors.
Utility Supplier: Ensure supply reliability and adherence to terms of contract.
Internal
Health Safety & Environment: Incident reporting, investigation and follow up.
Platforms: Adopt and disseminate the best practices and new technologies. Feedback local learning.
Remote Operating Centre: Monitor Remote Operating centre performance, determine gaps and initiate/drive improvements.