Operation Executive

• Managing the Operations Department in the transport (road tankers and cargo lorries) planning, scheduling, and day-to-day execution of customer orders, to ensure timely fulfilment and safe product delivery.
• Managing the Operations Department team, including lorry drivers, to foster an excellence culture through coaching, mentoring, motivation, and engagement in pursuit of continuous improvement.
• Strong collaboration with cross-functional departments to optimize the resources, such as manpower and fleet utilization.
• Prepare, manage, and present operation reports, including key performance indicators (KPIs), and analyze the data for future improvements.
• Ensure compliance with road transport standards, rules, and applicable legislation, corporate policies and standards, customers’ requirements, Health, Safety and Environment requirements, and industry standards.
• Prompt action to address or resolve any product delivery concerns, including those arising from events, accidents, incidents, customer complaints, and so on.
• Establish and maintain a good relationship with customers and relevant stakeholders.
• Accomplishing any other duties as may be reasonably directed or delegated by the superiors.

Qualification, Experience and Competencies Required:

• Diploma/degree in a relevant field, particularly transport/logistics management.
• Must have a minimum of five years of management-level experience in the transportation/logistics industry.
• Experience with road transport management systems, including but not limited to Malaysian land transport laws and regulations, human resources, health, safety, and the environment.
• Computer proficient with a strong application of Microsoft software, presentation and literacy abilities.
• Ability to work independently with minimal supervision. Highly self-motivated, forceful, assertive and resilient with a high level of integrity and work ethics.
• Possess a valid driver's license and the ability to travel to the outstation as needed.
• Customer-focused, with strong leadership, organizational, communication, and time management skills.
• Ability to work in a fast-paced 24/7 road transport environment.