Operation And Marketing Executive

The Operations & Marketing Executive will drive business growth through strategic marketing initiatives and efficient operational management. This role requires a proactive individual with strong organizational and communication skills to coordinate marketing campaigns, optimize operational processes, and enhance brand visibility.

Key Responsibilities:

• Coordinate with external and internal teams to ensure seamless execution of marketing strategies, campaigns, and operational activities.
• Analyze market trends, competitor activities, and customer feedback to identify opportunities for improvement.
• Work and support with your team leader to create sales materials and support sales initiatives.
• Able to pitch to customers and handle sales closing processes.
• Strong follow-up with prospects to secure sales.
• Build good relationships with customers and ensure fulfillment is delivered.
• Every week hold events, gatherings, conferences, and workshops for clients, either virtually or face-to-face.
• Manage all stages of event management.
• Provide support and work closely with speakers, trainers, and coaches to ensure events/classes are delivered to the company's standard and client's satisfaction.
• Oversee inventory management, procurement, and logistics to ensure timely delivery of products/services.
• Prepare regular reports and presentations on marketing performance, operational efficiency, and business metrics.

Recruitment Criteria:

• Bachelor's degree in marketing, Business Administration, or related field.
• Minimum of 2 years of experience in marketing and operations, event, training, or education roles, preferably in a similar industry.
• Familiarity with the SME market and proficiency in Mandarin is essential.
• Knowledge in digital marketing and social media is a must.
• Has a flair for event management.
• Proficient in using Microsoft Office applications, Word, Excel, and PowerPoint.
• Experience in Zoom and Microsoft Teams.
• Willing to travel, work on weekends, and log hours when required.
• Preferably a Chinese candidate.

Skills and Competencies:

• Strong communication and interpersonal skills.
• Analytical mindset with problem-solving abilities.
• Excellent multitasking and time management skills.
• Attention to detail and accuracy.
• Creative thinking and innovation.
• Ability to work effectively in a team environment.
• Advocate for quality customer service.

Key Performance Indicators (KPIs):

• Increase in brand awareness and customer engagement metrics.
• Achievement of marketing and sales targets.
• Improvement in operational efficiency and cost-effectiveness.
• Positive feedback from internal stakeholders and external partners.
• Timely and accurate reporting of marketing and operational performance metrics.