Onboarding Specialist - APMEA

Requisition ID: 56359
Position Type: FT Permanent
Workplace Arrangement: #LI-Hybrid

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

• Work Location: 1Powerhouse, PJ (5 mins walk from MRT Bandar Utama)
• Reporting Line: Regional Onboarding Manager - APMEA and Europe

The Onboarding Executive - APMEA will be responsible for managing the onboarding process for new hires across the APMEA region. This role involves coordinating with various departments, ensuring a seamless and positive experience for new employees, and maintaining compliance with company policies and procedures.

• Manage the end-to-end onboarding process for new hires across the APMEA region within the agreed SLA and ensure a smooth onboarding experience for new hires.
• Onboard new hires in the HR system, ensuring all necessary information is accurately entered and updated.
• Maintain accurate records of onboarding activities and track the progress of new hires.
• Ensure all onboarding documentation is accurate and complete, and that the onboarding process complies with company policies and legal requirements.
• Monitor and evaluate the effectiveness of the onboarding process, gather feedback from new hires and hiring managers, and make improvements as needed.
• Serve as the primary point of contact for new employees during their onboarding period, addressing any questions or concerns.
• Provide feedback and support to new employees to help them succeed in their roles.
• Collaborate with hiring managers to ensure role clarity and alignment with organizational goals.
• Provide coaching and support to line managers in employee experience.
• Act as the first point of contact for onboarding queries, providing rapid and professional responses.
• Coordinate with HRBP, ICT, and other functions to ensure all necessary resources and support are provided to new employees.
• Foster and maintain relationships with key stakeholders internally and externally.

• Bachelor’s Degree in Human Resources, Business Administration, or a related field.
• Minimum 2 years of experience in an onboarding, HR, or a similar role.
• Ability to work collaboratively with cross-functional teams.
• Strong organizational and project management skills.
• Proficiency in HR software (e.g., SAP, Success Factor, Service Now).

The key performance indicators (KPIs) for the Onboarding Executive - APMEA role are designed to measure the effectiveness and efficiency of the onboarding process. Here are some of the critical KPIs for this role:

• Time to Onboard: This KPI measures the average time taken to complete the onboarding process from the acceptance of the job offer to the new hire's first day. It helps in assessing the efficiency of the onboarding process.
• New Hire Satisfaction: This KPI is measured through surveys and feedback from new hires regarding their onboarding experience. High satisfaction scores reflect a positive onboarding experience.
• Completion Rate of Onboarding Tasks: This KPI measures the percentage of onboarding tasks completed on time. It ensures that all necessary steps are followed and completed within the designated timeframe.
• Compliance and Documentation Accuracy: This KPI tracks the accuracy and completeness of all onboarding documentation and compliance with company policies and legal requirements.
• Feedback from Hiring Managers & HRBPs: This KPI involves collecting feedback from hiring managers and HRBPs about the effectiveness of the onboarding process and the readiness of new hires to perform their roles.

Work Environment:
Immerse yourself in a dynamic office setting with opportunities for professional growth. While your primary workspace will be office-based, you'll occasionally travel for key meetings and enriching training sessions. Depending on company policies and the nature of your tasks, you may also enjoy the flexibility of remote work.

Working Arrangement:
Experience a balanced schedule with standard working hours. Flexibility is essential, allowing you to seamlessly connect across time zones and address pressing HR priorities when needed.

Workplace Setting:
This role is designed for comfort and productivity, with tasks involving extended periods of seated computer work in a well-equipped environment.

Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.

Recruiter: #LI-SS1
Posting Type: LI