Officer, KYC Due Diligence Analyst - CANTONESE/MANDARIN Proficiency (Hybrid)

Officer, KYC Due Diligence Analyst - CANTONESE/MANDARIN Proficiency (Hybrid)

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Officer, KYC Due Diligence Analyst 1- Hybrid (Internal Job Title: Compl Bus Control Analyst 1 – C09) based in KL, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future.

The KYC Due Diligence Analyst is an entry-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

In this role, you’re expected to:

• Perform KYC reviews and ensure documentation comply with local regulation and Citi standards (Scheduled & Unscheduled Reviews for Client types across varied risk classes) including monitoring and tracking of KYC records, assisting with the development and execution of action plan for expiring records, and ensuring records are not past due.
• Highlight any suspicious product usage from AML perspective to senior management for further review promptly.
• Assist Citi on KYC efforts in accordance with the CBSU AML KYC Ops procedures.
• Determine if the accounts are in scope.
• Client Identification, Verification and Screening.
• Validate and confirm information such as customer’s address, employment (including employer), connectivity to PEP/SPF (Sanctions Screening) based on existing information or through approved third party sites. Perform enhanced due diligence checks including negative news and social media checks based on the results.
• Partner with internal units to ensure adequate due diligence process is carried out for customer accounts and documentation reviews.
• Send requests to Outreach/RM for accounts where information is required to complete the review.
• Maintain quality standards (90% and above) for the KYC reviews undertaken.
• Highlight any tech issue/procedural clarifications to managers for further review and guidance.
• Ensure Quality Control (QC) review is done on files prior to submission and respond/correct any discrepancies identified during QC reviews.
• Submit records for Business Approval once the review is complete and respond/correct any discrepancies identified during BA reviews.
• Have experience in calling customers as there is a probability that you might reach out to customers.

As a successful candidate, you’d ideally have the following skills and exposure:

• 1 to 3 years of relevant experience preferred.
• Experience/background in AML.
• Multilingual is an advantage (Mandarin, Cantonese etc.).

Education:

• Bachelor's degree/University degree or equivalent experience.

Job Family Group: Compliance

Job Family: Business Control

Time Type: Full time

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.