Office Manager | Kuala Lumpur, MY

About FNZ

FNZ Group is an established and rapidly growing company in the FinTech industry. We are transforming the way financial institutions serve their wealth management customers. Partnering with the entire financial industry to make wealth management accessible to more people. We do this by providing services that span the entire wealth management value chain, from the digital user experience, client, account, and portfolio management through to back-office trade execution, settlement, and investment/member administration.

Today, we are responsible for over USD $1.5T in assets under administration, held by around 24 million customers of some of the world's largest financial institutions. We are expanding our team of over 6,000 employees (and growing) across 30+ offices globally.

The Opportunity

We are seeking an experienced Office Manager to join our growing Kuala Lumpur office. In this role you will provide on-site support to our busy office in Damansara, as well as remote support to our Singapore office. This is a diverse and engaging opportunity, balancing structured day-to-day responsibilities combined with a variety of tasks to keep things interesting.

If you're highly organised, proactive, and thrive on delivering top-tier support, this role is perfect for you. Your strong communication skills will help you build relationships with internal and external stakeholders, while your tech-savviness and problem-solving skills will ensure efficiency and seamless operations across the office.

The responsibilities will include:

• Greet Malaysia office guests and welcome people for meetings.
• Book in all Malaysia office visitors using building specific booking systems and liaise with the building reception and security teams.
• Provide reception cover for Malaysia office.
• Manage and order office consumables, stationery, and kitchen supplies; ensure H&S needed facilities for Malaysia office.
• Record Malaysia office expenses in the monthly tracker; ensure it aligns with allocated numbers and save costs where possible.
• Implement global procurement policy in each office procurement.
• Keep the general office area and meeting rooms tidy, respectable, and secure; ensure the smooth running of all meetings/arrange catering, coffees, water, etc. as required.
• Support couriers for deliveries for Malaysia office.
• Work closely with the Divisional Office Manager and maintain strong communication links across the admin team/business.
• Assist HR to ensure Health & Safety processes are kept to standard.
• Provide cover for holidays within the admin team.
• Ensure all office equipment and appliances are in good working order.
• Provide events support when required.
• Undertake any other projects/tasks as may be reasonably required to facilitate the smooth operation of the Company.
• Conduct H&S monthly checks and maintain a good record of the monthly checklist; respond quickly to emergencies.
• Ensure global consistency is practiced locally, from global policy to every initiative, etc.
• Provide remote support to SG office including ordering office supplies, liaising with office building management for any ad hoc issues, event/client visit support, H&S checks, etc.

What are we ideally looking for in a successful candidate?

• Proactive and motivated to exceed expectations, with the ability to represent company image and values.
• Attention to detail and a perfectionist's view of service standards.
• Good problem solver - logical and reactive in response to unexpected queries/circumstances.
• Demonstrated flexibility to get involved in tasks at all levels and adaptability to juggle a range of different tasks.
• Relationship building skills essential for staff, customers, and service providers.
• A good working knowledge of Word, Excel, and PowerPoint.
• Confident, and able to take initiative in a client and delivery-focused environment.
• Independent, self-directing, and delivery-focused working style.
• Good team communication skills, confident in dealing with internal and external clients.
• An understanding of confidentiality issues and the use of discretion.
• At least 3 years working experience in an overseas company.
• Experience in the service industry will be an added value.

Why should you join us?

• A hybrid 3+2 model combining working from the office and from home.
• A competitive salary and excellent benefits, including full comprehensive health insurance, life insurance, additional annual leave days after your first 12 months, sick days, and more.
• Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services via cloud computing and partners with some of the world's largest companies.
• We provide global career opportunities for our employees at any of our offices in the UK, Czech Republic, Australia, New Zealand, China, and more.

If this role appeals to you, please apply by the 13th April 2025.

*Please note we shortlist as we receive applications. We encourage early applications as we may withdraw advertising at any time.

For more information, please reach out to us at apac_recruitment@fnz.com.