Network Engineer

Network Engineer in charge of the technical aspect in implementing and supporting IT network projects for clients. Their duties include attending project meetings, conducting technical requirement studies, project planning, and technical deployment of network infrastructure projects with other project team members. Other responsibilities include taking part in technical support for any possible network operation faults, fine-tuning, and maintenance.

Requirements:

• Diploma, Advance Diploma, or Bachelor's Degree in Computer Science/Information Technology, Engineering (Telecommunications), or equivalent.
• IT Network knowledge (OSI network layers, TCP/IP, Switching, Routing, VLAN, Wireless).
• IT Security knowledge (Firewall, EndPoint Security, Policy and Enforcement of Unified Threat Management).
• Ability to understand and produce network diagrams and documentation for designing and planning network systems.
• Strong ability with an interest to pick up and learn new technology or solutions through technical research, training, hands-on trials, and self R&D.
• Proficient in English communication with the ability to speak and write effectively, capable of responding to calls and meetings with customers, team members, and vendors.
• Hands-on experience with configuration, monitoring, and network diagnostics.
• CCNA/HCIA or higher would be an added advantage.
• Project management experience or having been integral to projects would be an advantage.
• Result-oriented with excellent process and SOP execution skills and the right attitude.
• Minimum 2-5 years of working experience in an IT network support position.

Responsibilities:

• Participate in assigned technical assignments in the company's network infrastructure projects.
• Involve in project studies for network infrastructure design.
• Communicate and collaborate with multi-tier personnel, such as clients, partners, and vendors for the scope of deliverables.
• Take part in project delivery, management, installation, configuration, testing, and maintenance of network infrastructure.
• Prepare pre and post-project documentation.
• Liaise with vendors and IT personnel for solution resolution and escalation if required.
• Attend to Level-2/3 support and troubleshooting to resolve issues and ensure meeting SLA.
• Act as an advisor and technical educator for non-technical team members in aspects of IT network knowledge and know-how.

Working Hours:

• Monday to Friday, 8:30 am to 6:00 pm.
• Occasionally on weekends and public holidays on a project basis.

Benefits:

• Allowance and Claims.
• On Job Training & Certification.
• EPF & SOCSO.
• Insurance.
• On Job Performance Bonus.

Salary:

• RM3,000 - RM6,000.