Network Engineer

Job Number:

Network Engineer (240001F2)

Discover the GREAT in your career.

As a LIFE company, our customers are at the heart of all that we do. Being one of Asia’s leading insurers for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity, Initiative, and Involvement – from the way we treat every customer relationship with honesty and transparency, to our proactive approach of delivering the best possible solutions in both life and general insurance.

If you are looking to grow in an exciting career filled with opportunities and potential, we are seeking a professional to join our team as Senior Network Engineer. In this role, you will be responsible for managing the network technical resources, including networking devices, firewalls, link load balancers, network monitoring, and configuration settings. You will provide network infrastructure solutions, delivery, and support for the group, managing day-to-day activities of the equipment. You will also work closely with GEL partners, vendors, and service providers to manage overall IT network operations.

The Role:

• Manage, add, maintain, and decommission network devices as required
• Monitor the health of network devices
• Provide technical assistance, support, and remediation across all network devices
• Manage and backup configuration files and settings
• Analyze infrastructure and capacity planning for future projects/growth
• Apply patches, firmware upgrades, and bug fixes as necessary
• Facilitate meetings with various technical teams and third-party vendors
• Plan and lead network performance, stress, and other testing
• Work with infrastructure teams to ensure 100% system uptime and availability
• Manage and execute system/application installation, patching, rollouts, releases, and upgrades
• Troubleshoot and resolve network infrastructure-related issues
• Maintain inventory list and network devices, network topology documentation
• Manage and maintain the enterprise monitoring system for network devices
• Adhere to GEL operation processes and procedures
• Manage and maintain network connectivity links
• Work with vendors and service providers to maintain SLA and resolve issues
• Participate in GEL DR and BCP planning and execution
• Take accountability for business and regulatory compliance risks
• Maintain awareness of industry trends on regulatory compliance and emerging threats
• Highlight potential concerns/risks and share best risk management practices
• Other responsibilities as assigned

The Person:

• Bachelor’s degree in Computer Science / IT
• At least 5 years of relevant experience in managing and deploying network solutions or IT systems
• Experience working with multiple infrastructure teams and project teams
• Excellent network troubleshooting skills
• Strong technical understanding of three or more of the following:
• Networking and TCP/IP
• Routing and switching
• IT Security devices, including firewalls
• CASB solutions
• Network Access Control Solutions
• Load balancers
• Link load Balancers
• Intrusion Prevention Systems or Intrusion Detection Systems
• Monitoring and alerting solutions
• Ability to understand business processes and financial functions a plus
• Strong oral and technical documentation skills
• Experience leading performance, stress, and capacity testing is a plus
• Analytical and intuitive to recognize non-performing elements
• Excellent communicator with strong influencing skills
• Team player capable of leading brainstorming sessions
• Self-driven with a positive attitude
• Ability to motivate and enthuse mixed teams
• Ability to work with virtual teams from Indonesia, Malaysia, and Singapore
• High level of integrity and accountability
• Initiative to improve current processes

Great Eastern Malaysia is committed to Equal Employment Opportunity, and all qualified applicants shall receive fair consideration for employment.

Entity: Great Eastern Life Malaysia

Employment Type: Permanent

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, it provides insurance solutions through various distribution channels. The Group also operates in Indonesia and Brunei.