National Sales Manager, Chains & CPU

Job Title: National Sales Manager, Chains & CPU

Location: Malaysia

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

UFS MALAYSIA INTRODUCTION

Unilever Food Solutions (UFS) Malaysia is a leading provider of high-quality, innovative food products and services for the foodservice industry. We offer a comprehensive range of solutions tailored to meet the evolving needs of chefs, restaurant owners, and foodservice professionals across the country.

With a focus on creating great-tasting food, improving kitchen efficiency, and supporting sustainable practices, UFS Malaysia delivers a wide range of products, from sauces and condiments to soups and seasonings. Our offerings are designed to help food service businesses succeed by providing easy-to-use, reliable solutions that enhance both the culinary experience and operational performance.

Committed to fostering culinary creativity, promoting sustainability, and driving innovation, UFS Malaysia is proud to be a trusted partner for foodservice operators across Malaysia.

JOB PURPOSE

If you are passionate about driving growth, managing key customer relationships, and leading a high performing team to deliver innovative solutions for the foodservice industry, then this role is just for you!

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

1. Lead customer development (CD) workforce in national portfolio of strategic key accounts (Operator Group).
2. Responsible for maximizing business growth with international/local chain FSR/QSR, CPU, and big caterer account supply.
3. Manage total FS Direct channel to ensure all objectives (business KPI’s) and target achievement.
4. Develop overall business development strategies and plans in conjunction with the OX marketing for Chain.
5. Cascade Channel Business Plan to FS Direct Key Account Manager.
6. Responsible for building and managing P&L for overall channel and customer contribution.
7. Negotiate, control, and manage trading terms and assigned budgets.
8. Develop, control, and manage customized products to comply with Chains Governance Model.
9. Coach FS Direct Key Account Manager to drive solution/concept selling.
10. Build and maintain client-based business relationships with key accounts.
11. Lead coordination and collaboration with internal business support across various functions.
12. Lead and motivate team members, identifying development needs and ensuring action is taken.
13. Conduct sales meetings and business reviews to appraise performance.
14. Accountable for building a talent pipeline and career roadmap for the team.

WHAT YOU NEED TO SUCCEED

Experiences & Qualifications

1. Minimum education of Bachelor’s Degree.
2. Minimum 10-12 years’ experience as a Sales Manager or Key Account Manager.
3. Strong knowledge and experience in the food service industry.
4. Good stakeholder management of senior executives.
5. Experience in working in a matrix organization.
6. Experience in distributor management is an advantage.

Skills

1. Strategic Manager with good critical thinking.
2. Best-in-class negotiator.
3. High performance and passion in the foodservice industry.
4. Mastering Key Account Management driven by customer insights.
5. Ability to adapt and drive change.
6. Team leadership, strategic thinking, negotiation, and result-oriented.
7. Good command of English communication.

Leadership

You are energized by delivering fantastic results and constantly looking for better ways to do things.

Critical SOL (Standards of Leadership) Behaviors

1. PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results.
2. PERSONAL MASTERY: Sets high standards for themselves.
3. CONSUMER LOVE: Always looks for better ways to serve consumers.
4. PURPOSE & SERVICE: Leadership is service to others.
5. AGILITY: Continually learning and developing skills.

Unilever embraces diversity and encourages applicants from all walks of life!

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us.