Responsibilities:
Customer Services; Service Assurance; Clearance & Brokerage Operations; Clearance Admin Inbound/ Outbound
Education: Secondary education or equivalent
Experience: One (1) year of general clerical experience and One (1) year of customer contact experience
Skills:
Ability to multi-task with Microsoft applications (Excel, Outlook) and internal FedEx App. Able to speak comfortably to customers in English and Bahasa Malay.
FedEx is committed to a diverse, equitable, and inclusive workforce, providing growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
About FedEx:
FedEx is one of the world's largest express transportation companies, consistently ranked among the top 10 World’s Most Admired Companies by 'Fortune' magazine. We deliver for our customers with transportation and business solutions, serving more than 220 countries and territories worldwide.
Our Philosophy:
The People-Service-Profit philosophy (P-S-P) underpins every FedEx decision. By taking care of our people, they provide the impeccable service our customers expect, which in turn secures our profitability and future. Our success is attributed to our team members who are encouraged to innovate and deliver high-quality service.
Our Culture:
FedEx's culture and values have been the cornerstone of our success since the 1970s. While systems and processes can be copied, our unique culture differentiates us in the global marketplace.