Mobile Interpreter (English & Mandarin/Cantonese)

Period of Employment: 12 months Contract / Renewable

Working Hours: 8 hours per day with 1 hour break in between / 40 hours per week / based on schedule / night shift

Working Time: starts anytime from 8 pm/9pm/10pm/11pm/12am and will shift every 3 months

Salary: RM30/ hour (Minimum RM30 x160 hours= RM4800) + Socso + EPF + OT pay

Job Description:

As an interpreter, your primary role is to facilitate communication between parties who speak different languages. You will accurately interpret the conversation between the caller (native language) and the emergency operator (English). Your role is to convey the message in the preferred language of the caller and ensure that both parties understand each other. This position is open to most locations within Malaysia, Thailand, Indonesia, Philippines, and Cambodia. The calls may involve simple or complex, non-technical or technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement, and General Business.

Minimum Requirements:

1. Fluent in English (Read, Speak, Write)
2. Fluent in Mandarin/Cantonese (Read, Write, Speak)
3. Must be working from home
4. Own Mobile phone with Android 12 and above or iOS 15 and above
5. Must be willing to work rotating shifts for 9 hours anytime following the required schedule by the client within 24 hours (Night Shift)
6. 2 days off in a week, rotating any day
7. Must be willing to work on public holidays as the operation is 24/7

Benefits: 14 days paid sick leave, 12 days annual leave, and some Malaysia & US Public holidays

3-weeks training provided in the daytime (Monday to Friday) with a training allowance.