Merchant Service Executive

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Aeon Credit Service

Kuala Lumpur

MYR 100,000 - 150,000

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Yesterday

Job description

Minimum job requirement (education & experience)

Degree or Diploma holder in any discipline
STPM/SPM with minimum 3 years related experience and with leading team experiences
Able to speak in English
Possess own transport and willing to travel

Job competency requirements

Good relationship building skills and able to develop a strong relationship with the merchants
Highly adaptable to constant business change
Have own transportation
Strong written and oral communication skills
Efficient in providing market information

Main Purpose of Job

To ensure Easy Payment Product Sales & operations are functioning well
To ensure confidentiality, integrity & availability of all AEON's information assets are protected
To report promptly any breach of law, regulation, the company's code of conduct or other company policies and guidelines to immediate superior
To monitor merchant sales performance, identify and develop new accounts
Merchant servicing, handle & follow up merchant’s complaints & feedback
Active engagement with the merchant - Conduct training to new merchants
To create and build up good relationships between organization and merchants to create loyalty business partnerships
Monitoring sales claims and ensure no sales claims expired
To gather market information such as competitor activities

Additional Benefits