Merchandise Executive

We are seeking a dynamic and detail-oriented individual to join our team as a Merchandising Assistant in the Contact Lens Department. As a Merchandising Assistant, you will play a vital role in supporting the overall merchandising and inventory management functions of the department. You will collaborate with cross-functional teams, analyze market trends, and ensure effective product placement and assortment to drive sales and meet customer demands. The ideal candidate will possess strong organizational skills, exceptional attention to detail, and a passion for delivering an outstanding customer experience.

Qualifications:

• Bachelor's degree or Diploma in Business Administration, Marketing, Retail Management, or a related field.
• Able to speak in English, Bahasa Malaysia, and Mandarin.
• Fresh graduates are welcome to apply.
• Proven experience in a merchandising or retail assistant role, preferably within the eyewear or contact lens industry.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent organizational skills and attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with inventory management systems.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Strong problem-solving abilities and ability to work in a fast-paced, deadline-driven environment.
• Passion for customer satisfaction and a deep understanding of customer needs and preferences.

Responsibilities:

• Assist the department in executing the overall merchandising strategy.
• Monitor inventory levels and assist in managing product assortment to ensure optimal stock availability.
• Conduct regular market research and analysis to identify emerging trends, competitive landscape, and customer preferences.
• Collaborate with vendors and suppliers to negotiate pricing, terms, and promotional opportunities.
• Coordinate with the Marketing team to develop promotional campaigns.
• Collaborate with cross-functional teams such as Sales, Customer Service, and Operations to ensure seamless execution of merchandising plans.
• Monitor product performance and sales data, and generate reports to track key performance indicators (KPIs).
• Conduct outlet surveys to evaluate product displays, merchandising standards, and provide feedback to store teams.
• Stay updated on industry trends, technological advancements, and market dynamics related to contact lenses.

Working Conditions:

• 5 working days per week.
• Staff Purchase entitlement for you and family members.
• Annual Performance Bonus and increment.
• Medical & Dental Claims.
• Group Hospital and Surgical Insurance.
• EPF/SOCSO.

Additional Benefits:

• Medical and Hospitalization Leave.
• EPF / SOCSO / PCB.
• Annual Bonus.
• Medical Insurance.
• Training Provided.