Medical Consultant

Handle day-to-day medical case processing, including documentation, data entry, and report review.

Conduct follow-up communication with doctors and patients to gather additional medical information or clarify case details.

Provide professional support in responding to medical inquiries from patients, healthcare professionals, and stakeholders.

Ensure compliance with pharmacovigilance and regulatory standards during case handling.

Escalate potential medical or safety-related issues to the appropriate internal teams.

Collaborate with cross-functional teams to support quality assurance and medical compliance.

Maintain high standards of ethical and scientific integrity, always prioritizing patient safety.

Use English-language systems and office tools (Excel, Word, PowerPoint) to complete tasks efficiently.

Qualifications:

Female candidate with a Bachelor’s Degree or higher in a medical-related field (e.g. Nursing, Pharmacy, Biomedical Science).

0–2 years of experience as a Medical Science Liaison/Consultant
OR relevant experience in clinical, pharmaceutical companies, hospitals, retail pharmacies, or medical customer service centers.

Candidates with 1–2 years' experience in pharmacovigilance, quality check, or call center/customer service quality assurance will be prioritized.

Fluent in Mandarin, Cantonese, and English (written and spoken).

Excellent interpersonal and communication skills, especially in handling doctor and patient interactions.

Strong sense of responsibility, high attention to detail, and capable of working under pressure.

Proficient in Microsoft Office and able to work comfortably in English system interfaces.

Open, proactive, and committed to maintaining the highest standards in medical support and follow-up.