Marketing Program Coordinator

Group Company: 2X Malaysia

Designation: Marketing Program Coordinator

Office Location: Kuala Lumpur (Office)

Position description: As the Marketing Program Coordinator, you will be the orchestrator of our digital marketing initiatives, ensuring each project reaches its full potential. Your role encompasses a diverse range of responsibilities including coordinating with different teams, planning, utilizing various project management tools and other systems (CRM, CMS, etc.), and overseeing and documenting all aspects of the specific project assignment.

Primary Responsibilities:

• Project coordination, task management, and status monitoring to ensure efficiency and quality of marketing program delivery.
• Active day-to-day management of various tech collaboration platforms such as Asana, Monday.com, Airtable, Gainsight, Reachdesk, Wistia, etc.
• Create and lead weekly reviews and progress check-ins with internal and external stakeholders (US clients).
• Prepare marketing activity reports and metrics for measuring program success.
• Support planning and allocation of resources towards strategic marketing program priorities and impact.
• Facilitate communications between internal team members to resolve bottlenecks and drive forward momentum.
• Proactively identify and mitigate project risks and issues and escalate as necessary to ensure timely resolution and minimize project disruptions.
• Collaborate closely with cross-functional teams, including development, design, content, and operations, to ensure alignment and coordination across project initiatives.

• Bachelor's degree in Business, Marketing, Engineering, Computer Science, Mathematics, or a related field.
• Minimum 3 years of working experience as a project coordinator or in account/project management roles.
• Experience in digital marketing.
• Proficient in Excel and PowerPoint with a high level of interest in learning new collaboration tech platforms, content management systems (CMS), and customer relationship management (CRM) tools.
• Excellent communication and comprehension skills (Written and Oral).
• Excellent presentation skills and comfortable liaising with international stakeholders (US).
• Excellent time management skills.
• Experience in working with budgets and forecasting will be advantageous.
• Strong client-facing and relationship management experience.
• Experience in liaising and presenting to US-based clients is preferred.