Market Manger Malaysia (Hotel Contracting)

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WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.

Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking.

WebBeds is a subsidiary of Web Travel Group (ASX: WEB) – an ASX 200 listed company operating a global digital travel business.

What makes us stand out?

• We are a wholesale global travel organisation
• We have 1500+ people speaking 50+ languages in 120+ cities across 50+ countries
• We partner with over 430,000 properties in more than 15,000 destinations
• We work with more than 44,000 travel companies in 139 source markets
• We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking

What will you do on your journey with WebBeds?

WebBeds is the world’s fastest growing provider of accommodation distribution services to the travel industry. Our products incorporate distribution APIs, payment integrations, ERP integration, Data Lakes, User Interfaces, and others. Our search API reach peaks of more than 50,000 requests per second, each one consisting of tens or hundreds of hotels, with continued expansion.

"We design, deliver and support innovative solutions through engagement, collaboration and a fearsome passion for creating customer value" is our mission as an IT organization.

With this in mind, we strive to be at the leading edge of technology when it comes to building the platform that meets the needs of our Supply partners and customers. This translates to the use of latest technology including .NET Core versions, K8S, microservices architecture, cloud hosting and orchestration, CI/CD pipelines, automated testing, proactive monitoring, and alerting systems, to name a few.

Our delivery teams have the creativity and freedom to express themselves by building innovative solutions to often complex problems and are challenged to reach higher levels daily. Our teams consist of product owners, QA engineers, Software Engineers, and people from across the business all working collectively and collaboratively. We have a very strong technical team from which you will be able to learn, but are encouraged by new ideas and fresh thinking that you will bring with you.

In this role you will:

We are looking for the right candidate to join our fast-growing and dynamic family in Malaysia. The candidate will be working in Malaysia and will gain experience in transformed travel technology and the exposure of working closely with the APAC Leadership team as well as our offices in the APAC region.

If you enjoy working in a fast-paced environment with a company that is expanding strongly in the industry, then please submit your application with us today!

Key elements to this role include, but are not limited to:

• Negotiate new contracts and contract renewals for the assigned territories and ensure to have the greatest availabilities with the shortest release period.
• Manage supplier accounts, by negotiating the best rates and allotments, and through strong negotiation of preferred agreements. You will also support suppliers with any issues related to payment, rates, etc.
• Set targets with suppliers based on account management.
• Run allotment utilization reports, monitor current availability and adjust the allotment, as required.
• Convert 3rd parties into direct business, to gain more market share in the specific territories.
• Introduce WebBeds Group to new suppliers.
• Promote the use of WebBeds extranet system amongst suppliers, to encourage them to update directly any changes.
• Ensure Direct Connect rates are open and updated year-round.
• Build market intelligence from sales feedback and 3rd party systems, to act on market demands.
• Understand Channel Manager connectivity and functionalities would be a plus.
• Monitor booking types and cancellations on a regular basis.
• Reporting & Analysis. Prepare several reports extracted from internal tools to identify possible weak spots in the contracted conditions in order to be improved.
• Support the sales team for any request related to special rates, FAM trip, or other reasonable requests, for the smooth operation of the business overall.
• Supervise the loading process of the negotiated conditions with the hotels.
• Support the Operations team for any overbookings, booking-related issues or other queries.
• Build good professional relationships with suppliers, through attendance at travel events, to gain a better understanding of market trends and product needs for suppliers.
• Support the projects assigned by market/region/company with a diversified commercial mentality.

The skills we would love to see in your suitcase!

• Bachelor’s degree in any field of studies. Preference will be given for studies in the fields of Business Administration or Hospitality and tourism.
• Candidate must be independent and mature and have a positive working attitude with a strong sense of responsibility.
• 3-5 years of experience in a similar position will be required.
• Candidate must have an aggressive go-getting attitude and have a passion for securing the best deal with suppliers.
• The candidate should have a sunny personality and enjoy working with people. The candidate needs to enjoy interaction with our suppliers as well as be able to network within the organisation to leverage our global network to strengthen our market proposition in Malaysia.
• Must also possess a strong analytical mindset and the ability to review supplier performance to optimise performance.
• Good written and spoken English and presentation skills.

Why choose us as your next destination?

We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.

Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.

• International highly skilled group of experts from all around the globe
• Dynamic environment with the chance to grow, influence & impact change
• Disruptive, fast-growing market leader within travel & endless possibilities
• Culture built on collaboration, empowerment and innovation

Interested candidates, please apply via the APPLY NOW button. If you are shortlisted, you will hear from us!

All personal data collected will be treated in strict confidence and used only for recruitment purposes.

Employment Type:

Full Time, Permanent

Five-day work week

Professional

Yr(s) of Exp:

3 to 5 years

Qualification:

Diploma or Degree in Hospitality / Hotel Sourcing / Travel Agency

Job Function:

Contracting

Company information

Registration No. 200401010621