Market Manager - Malaysia

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip.

That is exactly what we are tackling as t-fam! Making sure that our 50+ million users have the best experience in crafting their own adventure.

Your main duties in flying with us

• To acquire new hotel partners, manage hotel accounts according to assignment by Area Manager / Senior Market Manager, to manage relationships with hotel partners, review and improve commercial conditions obtained from hotel partners that are not limited to getting promo rates and increasing margin.
• To monitor and improve price competitiveness and room inventory availability at all times.
• To support related departments on customer bookings.
• Accountable to fulfill SLA, achieve its own KPI target and achieve overall hotel department’s target and KPI.
• To review and evaluate hotel performances and improve business production to hotel partners.
• Monitor, review and improve hotel contents to reflect accurate hotel information and facility details to improve overall hotel bookings.
• To support and participate in the company’s campaign / tactical promotion projects.
• To invite & sign hotels on special agreements to improve margin and competitiveness.
• To conduct presentations/workshops to hotel partners to strengthen the overall relationship.

Mandatory belongings that you must prepare

• Bachelor’s degree in any relevant field or equivalent experience
• Minimal 5 years of experience in sales, e-commerce and/or revenue management, highly preferred within hotel, travel, or hospitality industry (especially OTA channels)
• Strong interpersonal skills and ability to influence external/internal stakeholders
• Ability to research, prepare and communicate various proposals to potential and current hotel partners
• Languages: English written and verbal will be advantage
• Success in acquiring, building and maintaining long-term customer relationships
• Excellent command of English language, both written and spoken
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• Strong problem-solving, analysis, and planning skills
• Adapts well to – and is energized by – changing and dynamic workplace and industry
• Possesses creative and innovative instincts and the ability to translate ideas into reality
• Thrives as a team player and demonstrates a strong work ethic

In the event that you haven’t received any updates after 3 weeks, your data will be kept and we may contact you for another career destination. Meanwhile, discover more about tiket.com on Instagram, LinkedIn, or YouTube.