Market Executive (Malaysia)

We think you also hate when travel apps give you a headache, right? A slight misinformation can ruin the trip.

That is exactly what we are tackling as t-fam! Making sure that our 50+ million users have the best experience in crafting their own adventure.

Your main duties in flying with us

• Support hotel partners through phone, video conference, email of all administrative works that includes extranet training, contract loading, content loading, hotel activation, hotel record management.
• Manage hotel accounts according to assignment by Area Manager / Senior Market Manager, to manage relationships with hotel partners, review and improve commercial conditions obtained from hotel partners that are not limited to getting promo rates and increasing margin.
• Monitor and improve price competitiveness and room inventory availability at all times.
• Support related departments on customer bookings.
• Accountable to fulfill SLA, achieve own KPI target and achieve overall hotel department's target and KPI.
• Educate hotel partners in managing bookings.
• Monitor, review and improve hotel contents to reflect accurate hotel information and facility details to improve overall hotel bookings.
• Support and participate in the company's campaign / tactical promotion projects.

Mandatory belongings that you must prepare

• Min. 1-year experience in Travel / Hotel Industry.
• Min. Bachelor Degree or D3.
• Possess good knowledge of Travel / Hotel Industry.
• Understand extranets / channel managers.
• Good Microsoft Office skills.

In the event that you haven’t received any updates after 3 weeks, your data will be kept and we may contact you for another career destination. Meanwhile, discover more about tiket.com on Instagram, LinkedIn, or YouTube.