Mandarin Speaking People Manager (HR Manager) @ Penang

Key Responsibilities:

1. Operational Excellence & HR Strategy:

• Develop and implement efficient HR processes that drive compliance while enhancing employee well-being.

• Continuously improve HR operations to support the business’s scaling needs, keeping efficiency and compliance in mind.

1. Proactive Management & Responsive Problem-Solving:

• Check in daily with team members to proactively solve emerging issues.

• Handle operational challenges raised by employees, delivering quick and effective solutions that align with company values.

1. Talent Development & Leadership Support:

• Identify and nurture high-potential employees, offering tailored training and development programs to unlock leadership capabilities.

• Work closely with senior leaders to understand department needs and offer strategic HR support to drive alignment with EasyParcel’s goals.

1. Employee Engagement & Culture Ambassador:

• Act as a champion of EasyParcel’s culture by leading team-building activities and fostering a positive, inclusive workplace.

• Promote company values through regular communication, career events, and internal newsletters featuring employee stories and updates.

1. Performance Management & Appraisal:

• Oversee performance reviews for new hires during their probation and conduct bi-annual reviews for all team members.

• Ensure feedback is transparent and actionable, fostering continuous professional growth.

1. Exit & Onboarding Management:

• Conduct exit interviews to gather insights and ensure smooth transitions for departing employees.

• Regularly check in with new hires, ensuring they feel welcomed and supported during the onboarding process.

1. Compliance & Ethical Decision-Making:

• Ensure all HR activities are legally compliant, navigating employee issues with a focus on fairness and ethical leadership.

• Maintain the highest standards of integrity in all HR practices and decision-making.

1. Budget & Resource Management:

• Oversee HR and office-related spending, ensuring all expenses align with monthly budgets and cost-efficiency targets.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field; a Master’s degree is a plus.
• 6-7 years of experience in human resources, ideally within fast-growing or tech-focused companies.
• Proven ability to lead HR initiatives that enhance company culture and organizational growth.
• Bilingual in English and Mandarin with excellent verbal and written communication skills.
• Strong knowledge of employment laws, compliance, and HR best practices.
• Experience with employee engagement, talent management, and data-driven HR decisions.

Key Competencies:

• Empathetic Leader: Deep understanding of employee needs, fostering a supportive environment where individuals feel valued and empowered.
• Strategic Partner: Collaborates effectively with leadership to align HR strategy with business goals.
• Adaptable & Resilient: Thrives in a fast-paced, dynamic environment, adjusting strategies to suit evolving business needs.
• Ethically Grounded: Upholds high ethical standards in all HR practices and personnel decisions.
• Effective Communicator: Fluent in both English and Mandarin, building rapport across teams and presenting EasyParcel’s mission and culture at career events and networking opportunities.

Character Traits:

• Charismatic & Diplomatic: Able to confidently represent EasyParcel’s values and culture in public and in-house settings.
• Mentor: Passionate about developing talent and providing coaching to create future leaders within the company.
• Visionary: Believes in the power of delivery and people to drive progress, shaping a strong, unified workforce.
• Creative Problem Solver: Able to come up with innovative approaches to solve people management challenges in an evolving company.
• Integrity-Focused: Committed to fairness, transparency, and ethical leadership.

Why Join EasyParcel:

• Be part of a mission-driven team, shaping the success stories of businesses and individuals.
• Work in a dynamic, supportive environment that encourages personal and professional growth.
• Join a diverse community of passionate individuals dedicated to redefining delivery.
• Find purpose and fulfillment, knowing that every HR decision you make contributes to a greater cause.

Ready to Empower Dreams and Transform Lives?

If you’re ready to redefine people management and help us build the future of delivery, apply today and be a part of something extraordinary.

Summary of Role Requirements:

• Looking for candidates available to work:
• Monday: Morning, Afternoon, Evening
• Tuesday: Morning, Afternoon, Evening
• Wednesday: Morning, Afternoon, Evening
• Thursday: Morning, Afternoon, Evening
• Friday: Morning, Afternoon, Evening
• More than 4 years of relevant work experience required for this role.
• Working rights required for this role.