Mandarin Speaking Microsoft Dynamics 365 Business Analyst (Finance & Operations) @ PJ

Key Responsibilities:

1. Requirement Gathering & Analysis:

   • Collaborate with finance and operations teams to gather and document business requirements.

   • Conduct gap analysis to identify potential improvements and customizations in Dynamics 365 F&O.

   • Work with stakeholders to define project scope, timelines, and deliverables.

2. Solution Design & Implementation:

   • Design and implement configurations, customizations, and workflows in Dynamics 365 F&O.

   • Collaborate with technical teams to support the development of custom features or integrations.

   • Participate in testing and quality assurance to validate solutions align with business requirements.

3. System Optimization & Support:

   • Analyze and troubleshoot issues in Dynamics 365 F&O, ensuring timely resolution.

   • Identify opportunities to optimize processes and improve system performance.

   • Provide day-to-day user support and address functional inquiries from business teams.

4. Training & Documentation:

   • Develop training materials and conduct user training sessions to enhance user adoption.

   • Document business processes, configurations, and changes for knowledge sharing.

5. Continuous Improvement & Reporting:

   • Stay updated on Dynamics 365 F&O best practices, releases, and new features.

   • Generate reports and provide insights to support decision-making and drive efficiency.

   • Collaborate with the finance and operations departments to ensure ongoing alignment with business objectives.

Required Qualifications:

• Bachelor’s degree in Business, Information Systems, Accounting, or a related field.

• 3+ years of experience working with Microsoft Dynamics 365, specifically within Finance & Operations (F&O) modules.

• Strong understanding of finance and operations business processes and workflows.

• Proven experience in requirements gathering, solution design, and process improvement.

• Proficiency with Dynamics 365 configuration, customization, and reporting tools.

Preferred Qualifications:

• Microsoft Dynamics 365 certifications, especially in Finance or Operations.

• Experience in data migration, integration, and project management.

• Knowledge of Power BI, PowerApps, or related Microsoft technologies.

• Familiarity with ERP project lifecycles, including planning, development, testing, and deployment.

Key Skills:

• Strong analytical skills and ability to translate business needs into technical solutions.

• Excellent communication skills for working with cross-functional teams.

• Problem-solving mindset and proactive approach to system enhancements.

• Ability to manage multiple tasks and work in a dynamic, fast-paced environment.

Summary of Role Requirements:

• Looking for candidates available to work:

  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening

• 2-3 years of relevant work experience required for this role.

• Working rights required for this role.