Manager, Warehouse Process Control & Compliance

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital, G-Technology, SanDisk and WD brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

Job Description

The Process Control Manager is responsible for ensuring strong process governance across business processes in warehouse and finished goods (FG) operations, inventory control activities, and site control for component, product, and scrap movement, ensuring compliance with intellectual property (IP) controls. The role includes managing high-value scrap crushing operations, leading a team of process control analysts, and ensuring compliance through audits and controls. The successful candidate will ensure quality compliance through effective process control, drive process innovation through Kaizen, SGA, and MPC participation, oversee employee refresher training and 6S program compliance, and maintain a focus on TPM control. A strong background in problem-solving, lean manufacturing, Six Sigma certification, and expertise in DMAIC methodology, combined with good organizational skills, strategic thinking, and strong stakeholder management, is essential.

Key Responsibilities:

• Lead and govern process operations across warehouse and FG inventory controls, ensuring consistency, accuracy, and quality compliance.
• Manage high-value scrap crushing operations to maximize efficiency and minimize losses.
• Act as site controller for the movement of components, products, and scrap, ensuring compliance with intellectual property (IP) control measures.
• Conduct and oversee audits and compliance assessments, leading a team of process control analysts in maintaining operational standards.
• Perform regular process FMEA assessments to identify and mitigate risks.
• Ensure SOPs are documented, controlled, and adhered to across all operations.
• Conduct success audits and governance reviews, ensuring adherence to organizational policies and procedures.
• Develop and update organizational playbooks and manage project execution timelines.
• Ensure adherence to organization KPIs and enforce compliance standards.
• Oversee and implement the 6S program, ensuring compliance and operational efficiency across the team.
• Ensure quality compliance by developing and enforcing effective process controls and governance frameworks.

TPM Control:

• Ensure the effective implementation of Total Productive Maintenance (TPM) practices to maximize equipment efficiency and minimize downtime.
• Drive process innovation through participation in Kaizen, Small Group Activities (SGA), and Manufacturing Process Control (MPC) initiatives.
• Lead employee refresher training programs to ensure ongoing compliance and knowledge updates.
• Oversee business contingency management systems, ensuring they are up-to-date and functional.
• Lead the implementation and compliance of Integrated Management Systems (IMS) across all operations.

People Management:

• Manage the performance of the process control team by setting clear goals, regularly reviewing performance, and providing feedback to drive continuous improvement.
• Identify development opportunities and implement training programs to enhance team skills and capabilities.
• Foster a positive work environment by encouraging collaboration, innovation, and open communication.
• Mentor and guide team members in their career development, aligning their growth with organizational objectives.
• Handle recruitment, onboarding, and performance appraisals, ensuring alignment with the organization’s talent management strategies.

Qualifications:

• Bachelor's degree in Process Engineering, Supply Chain Management, Industrial Engineering, or a related field.
• Proven experience in process governance, inventory control, and warehouse operations.
• Experience managing a team of process control or operations analysts.
• Demonstrated ability in performance management, talent development, and team leadership.
• Six Sigma certification or equivalent experience in Lean Manufacturing.
• Strong knowledge of process FMEA, SOP management, and audit processes.
• Experience with business contingency planning and IMS implementations.
• Familiarity with IP control protocols related to component, product, and scrap movement.

Key Competencies:

• Strong problem-solving skills with a structured approach to diagnosing and resolving issues.
• Expertise in Lean Manufacturing or Lean methodology.
• Six Sigma certification or Lean Expert with proficiency in DMAIC (Define, Measure, Analyze, Improve, Control) methodology.
• Familiarity with TPM (Total Productive Maintenance) control, with a strong ability to lead preventive and predictive maintenance programs.
• Proven experience in driving process innovation via Kaizen, SGA, and MPC initiatives.
• Proven experience in driving 6S program implementation and compliance.
• Strong organizational skills and strategic thinking.
• Excellent communication and leadership skills with strong stakeholder management.
• Results-oriented with a proactive leadership style focused on continuous improvement and operational excellence.

Additional Information:

• This position may have approx. 5-8 direct reports consisting of Analysts & Supervisors and 2-3 indirect reports consisting of DL levels.
• This position reports directly to the Director of Warehouse Ops & Inventory Mgmt.