Manager, Vendor Management

Scope of Position

The Vendor Management Manager (VMM) role comprises major functions to support the business in services capabilities, pricing strategy, vendor performance management, and productivity improvement led by the Business Management team.

The major functions interact with each other focusing on enhancing Services Capabilities, offering services capabilities in different markets through a network of vendors and company entities, driving Productivity Improvement and efficiencies from internal to external through database development and management to keep track of current vendors and pricing, and working with IT and Operations to integrate automation of business processes and procedures to operate at a higher level of intelligence through enhanced technology or digital capabilities.

Pricing Strategy should maximize profit margin to enhance the company’s profitability, involving management of pricing structures, business procedures, and abilities to price different products to market. Manage the bottom line of the business and mitigate risks to gain increased value for the company and clients.

Vendor Performance Management focuses on the performance review of vendors to ensure delivery of services according to key performance indicators agreed. Manage vendor selection, due diligence, agreement negotiation and review, and onboarding. Conduct regular reviews with vendors and company entities to assess performance, identify areas for improvement, and find solutions to rectify problem areas. Implement vendor strategy to ensure services capabilities, market coverage, pricing competitiveness, and balance achieved between vendors and company entities.

Collaboration enables knowledge transfer for internal teams to gain understanding of market development and best strategies moving forward. Partner with pricing-related workforces (e.g., finance, product development, sales, account management, and operations teams), vendors, and company entities to achieve profitability, cost control, and pricing consolidation, based upon the formulated pricing strategies to increase readiness, responsiveness, competitiveness, and effectiveness of vendor management.

You will report to the General Manager & Vice President.

Essential Job Duties

• Pricing:
  • Maintain and regularly update a pricing history in the company-product platform and stimulate implementation or maintenance of the pricing system. Partner with Product Development, Finance, Operations, and IT.
  • Review and report pricing structures of existing clients and vendors to assess pricing effectiveness, profitability of clients, and vendor relationship KPIs.
  • Define new business procedures, manage total pricing procedure, enhance processes to maximize efficiencies, and ensure timely response to market conditions and internal stakeholders.
  • Manage and supervise supporting activities including pricing system, new price generation, approval process for new prospects, and finalize pricing terms for commercial contracts and discrepancy resolution.
• Vendor Management:
  • Perform due diligence and risk assessment through frequent engagement and release of Business Continuity Management (BCM) questionnaires with vendors.
  • Negotiate vendor prices and management to ensure competitiveness and sustainability for the business.
  • Lead continuous research where in-housing is not possible to introduce new services through vendors.
  • Assess services by understanding the source and methodology; refresh in CG's capabilities matrix.
  • Manage the vendor engagement journey through formalized and regular reviews with feedback, document lessons learned, and monitor vendor performance to ensure delivery according to agreed performance indicators.
  • Serve as a focal contact point to respond to vendor queries.
  • Review and sign off vendor invoices based on agreed prices.
  • Ensure the price of all vendor services is accurately updated in the company-product platform for automated capture of vendor prices and computation of profitability.
  • Maintain continuous focus on COGS by reviewing vendor suitability and pricing.
  • Partner with Finance on profitability analysis.
  • Review, negotiate agreements, and ensure legal obligations relating to contractual relationships with vendors are met.
  • Collaborate and support the integration of the Vendor Management function with other Cisive subsidiaries to achieve efficiencies, consolidation, and centralization of sub-functions.

Education & Qualification Requirements

• Bachelor’s degree in business administration or related discipline.
• Right to work at the work location-based country.