Manager, Telesales (Carlist.my)

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Responsibilities:

1. Perform more than 30 successful business calls per day
2. Reset passwords for dealers who have forgotten their login
3. Furnish daily report on closed won/lost by territory and accounts
4. Build, revive and manage customer accounts
5. Work actively towards monthly car sales/listings targets
6. Gather & analyse market intelligence from areas assigned
7. Build and maintain excellent relationships with dealers
8. Monitor and manage teams effectively
9. Liaise with internal departments to ensure listings quality is achieved
10. Participate fully in the team which includes taking part in weekly meetings, providing feedback and ideas to the team lead/manager to help grow the business
11. Collaborate with the Management, undertake any other duties or projects that may be reasonably required by the manager that may be reasonably foreseen through proactive role engagement and deal with matters arising in a timely and effective manner.

Requirements:

1. Possess a minimum school certificate (SPM or equivalent)
2. Relevant work experience in outdoor sales (circa 2+ years)
3. Proficiency in relevant computer applications (MS Office)
4. Required language(s): Malay and English; Able to converse in Mandarin / Cantonese is added advantage
5. Excellent telephone skills and courteous
6. Good time management

How do your skills match this job?

Your application will include the following questions:

• How many years' experience do you have in telesales?