Manager, Strategy and Operations

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Technology Strategy

Management Level

Manager

Job Description & Summary

• At PwC South East Asia Consulting, we help businesses work smarter and grow faster. We partner with our clients to innovate and grow, reduce costs, manage risk and regulation as well as leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.
• Our practices provide a range of professional services to deliver large scale and cross-territory transformation projects that are business-led and tech-enabled - from strategy through to execution.

About the Team

• PwC SEAC’s Digital Transformation practice provides a combination of business and technology advice from strategy to execution and helps solve our clients’ most complex business challenges in today’s highly integrated environment.
• Our Strategy and Operations (S&O) team delivers deep industry expertise with functional know-how to help clients maximise their commercial (pricing, promotions), operations (supply chain, procurement) and go-to-market (e-commerce, loyalty) capabilities through a full-scale transformation lens.
• As a team, our work spans a range of topics - from business strategy and planning, to operations and supply chain, and beyond to data analytics with the tools and technologies that deliver impact - and we work across territories with large-scale multinationals as well as local conglomerates, including some of the most well-recognised brand names in the region and world. Our diverse client service teams encourage out-of-the-box thinking, problem solving, great team mentality and a curiosity for understanding the latest industry trends, innovations and emerging technologies.
• We are adding to our growing practice - and are looking for ambitious consultants, who can work collaboratively across disciplines; support in delivering challenging project assignments grows with our practice to greater heights.

About the Role / Responsibilities

As a Manager in our S&O team, you will bring a strong core consulting toolkit - encompassing thorough business analysis, strong written and oral communication and team management skills.

The role will require you to work individually as well as in a highly collaborative team environment. Responsibilities for this role include but are not limited to:

• Assess complex business issues with first-principles thinking, bringing clarity and structure to otherwise ambiguous and multi-faceted problem statements in a hypothesis-driven way
• Organise and conduct rigorous quantitative analysis, including financial modelling, valuation, and scenario planning, to test, refine and prove or disprove hypotheses in a disciplined manner
• Stay abreast of current trends, emerging technologies and competitive landscapes
• Communicate clearly in written and oral formats and present to internal and external audiences - taking on feedback and refining work approach as required Lead engagement teams through structuring and managing their ideation, work flows, analysis and presentation output - while providing hands-on support and coaching
• Take on responsibility for overall project execution and delivery - as well as proposals and business development
• Participate in sector-led campaigns and thought leadership - working with colleagues to develop campaign materials, perspective documents and author thought pieces
• Provide mentorship and guidance to junior team members to develop team capabilities

Expectations as a PwC Professional

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector
• trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behaviour to build quality relationships.
• Uphold the firm's code of ethics and business conduct.

Preferred Skills and Experience

• Degree from leading educational institutes in business, economics, engineering or related fields
• Minimum 5-7 years working experience in strategy or operational roles - either in management consulting, or working in industry in analogous roles
• Have prior experience in at least three of the following areas: Business Strategy; Revenue Growth Management; Route to Market; Omnichannel and e-Commerce; Loyalty Programs; Manufacturing and Supply Chain; Digitization; Channel Strategy; Customer Experience
• Management and leadership skills, including the ability to train and develop teams, manage complex assignments and to develop lasting client relationships
• Excellent stakeholder management
• Strong business acumen, analytical, interpersonal and communication skills
• Ability to work in a fast-paced environment, agile with change
• A positive results-oriented style evidenced by listening, motivating, delegating, influencing and monitoring project delivery