Manager, Site IT Asia (based in Kuala Lumpur, Malaysia)

ABOUT THE ROLE

The incumbent will oversee:

• Manage and deliver ICT services to the region in support of the growth of the business and its needs and operations.
• Act as the main IT liaison between the region and Group ICT function and (Group / Region) outsourced service providers.
• Manage a team of ICT professionals based in different locations in the region.
• Act as IT business partner for the region and carry out IT stakeholder (business management, customers, vendors, Group IT functions, etc.) engagements.

KEY ACCOUNTABILITIES

• Maintain ICT and Business Alignment through regular engagements with regional leadership team to align on value of ICT and manage business expectations.
• Adopt Group ICT Strategy and Roadmap and maintain governance of Group ICT standards compliance in the regions and address any gaps.
• Plan and manage regional ICT budgets with Business Technology leadership team and regional leadership team to ensure all IT spent are justified and optimized.
• Accountable for the provisioning of ICT services for the region and fulfilling agreed service level agreements.
• Assess and manage ICT risk, facilitate audit exercise and work closely with key stakeholders to address gaps.
• Plan and manage regional ICT demand and work closely with global IT operations and Head of Regional IT Operations on supply to ensure alignment and SLA are met.
• Measure and track regularly ICT performance, value and reporting for all regions and countries.
• Manage the region’s ICT project portfolio and their on-time / on budget delivery.

MINIMUM REQUIREMENTS

• Bachelor’s degree in Information Technology/Sciences or other relevant technical disciplines or equivalent.
• Minimum 8-10 years relevant experience, with 5 years in ICT Management position.
• Extensive experience in IT Service Delivery Management, covering both applications and infrastructure.
• Proven expertise in SAP project implementation and support.
• Strong interpersonal skills for effective collaboration and team engagement.
• Solid business acumen with a focus on delivering impactful results.
• Proficient in Agile methodology, driving continuous improvement and efficiency.
• Experienced in managing and delivering digital solutions.
• Dynamic and proactive, always seeking innovative solutions to enhance business performance.

*Note:

Due to a high number of applications and competitions, please note that only shortlisted candidates will be notified. Should you have not received any feedback or response within 30 days of this advertisement, please regard your applications as unsuccessful.