Manager - Relationship Management

Job description: Job Summary

Responsible for driving all sales activities i.e. sales enquiries, sales conclusion, sales documentation, exhibitions, road shows and strengthen customer relationship with a remarkable customer experience.

Key Responsibilities

• Assist Senior Relationship Manager in formulating and executing strategic sales plans and campaigns to meet monthly and annual sales targets.
• Conduct market surveys, provide details to management, and keep track of market trends and pricing.
• Explore sales channels such as roadshow venues, digital media, and other marketing platforms.
• Monitor and review all marketing campaigns, programs, and exhibitions.
• Keep abreast of the latest sales information and competitor activity to recommend necessary tactical action.
• Coordinate the preparation of roadshows, launching, promotion materials, sales kits, and sales documentation.
• Attend to feedback/comments from visitors/purchasers during sales, site visits, and presentations.
• Ensure that sales data and reports are updated timely.
• Manage the sales gallery and show units on-site.
• Act as a brand ambassador for the company.
• Serve as the dedicated key contact person for assigned customers.
• Build positive and productive relationships with customers for business growth.
• Develop strategies to improve customer satisfaction.
• Comply and adhere to all matters pertaining to Quality, Safety & Health, and Environment related to the job scope and workplace as required by the Company.
• Perform any other duties assigned by Management.

Qualifications

• Minimum Certificate/Diploma in a related field.
• Good communication and sales skills.
• At least 5 years of related working experience in property sales.