Manager - Loan Administration (US Hours)

Michael Page are currently partnering with a subsidiary of a major global financial institution to recruit a Manager for their Loan Administration and Payments department, located in Kuala Lumpur. Offering a competitive salary, a supportive team environment, and the opportunity to step up into a management position - you don't want to miss out!

Client Details

Our client, a Shared Service Centre for a major global financial institution, serves multiple regions across the world, including New York, and across America. They offer a collaborative and cohesive team environment, creating a space where all employees feel proud to be part of the business.

Description

Your job duties will include:

1. Leading and managing a team within Loan Administration and Payments, ensuring efficient distribution of tasks and adherence to productivity standards.
2. Overseeing compliance with internal policies and regulatory requirements, ensuring timely and accurate processing.
3. Ensure completion of regional regulatory reports in line with established policies.
4. Monitor and manage team performance, guiding and motivating members to meet KPIs, SLAs, and quality standards.
5. Support the development and implementation of strategies to enhance operational efficiency and service quality.
6. Manage operational risks and address technical issues in collaboration with system support.
7. Provide clear communication and regular performance evaluations to the team.
8. Ensure team members have the necessary skills and resources to perform their tasks effectively.
9. Contribute to system testing and other initiatives for continuous improvement within the department.

Profile

The successful candidate will:

• Be willing and able to work USA hours (9pm - 6pm, and Daylight Savings 10pm - 7am).
• Have some experience in people management.
• Possess a high working knowledge and understanding of Loan Administration, ideally with experience working within an international bank.
• Exhibit great communication and people skills.

Job Offer

The successful candidate will receive a competitive salary, opportunity to continue to progress as a people manager, employee benefits, and the experience working for a Global Institution.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Georgina McEwen on +603 2302 4007.