Manager HR & Admin

• Support the General Manager, Group HR in managing and coordinating all aspects of the company's human resources and administrative functions.
• Manage and oversee daily office operations to ensure efficiency and productivity.
• Responsible for implementing and administering policies, procedures, and programs related to HR and administration.

Key Responsibilities:

Human Resources

• To ensure that all employees are treated fairly and consistently as outlined in their terms and conditions of employment, local legislation, and company/hotel policies and procedures.
• To oversee the hotel's recruitment and selection process, providing Division and Department Heads with effective and efficient recruitment solutions.
• To support the development of supervisory and management personnel in the hotel, through the implementation of an effective succession plan, coaching/mentoring program and by assisting the Training Manager with selected Leadership Series Training.
• To ensure a strong professional relationship with all levels of employees within the hotel, taking an active interest in their welfare, safety and development.
• To ensure that all employees report for duty punctually, wearing the correct uniform and name tag at all times. To ensure that they maintain a high standard of personal appearance and hygiene and adhere to the hotel and department’s grooming standards.
• Provide support to the HR Manager in developing and implementing HR policies and procedures.
• Manage new employee orientation & induction.
• Handle employee relations issues, including investigations, disciplinary actions, and conflict resolution.
• Manage employee benefits programs, including health, dental, and retirement plans.
• To check monthly payroll report and monthly claims.
• Oversee daily office operations, including managing administrative staff, ensuring office supplies are stocked, and maintaining office equipment.
• Manage and maintain accurate employee records and files.
• Ensure confidentiality of all HR and administrative matters.
• To support the financial objectives of the hotel through proper and efficient management.
• To prepare the Annual Human Resources Budget.
• To maintain efficient staffing levels and payroll systems, helping Division/Department Heads to maximize productivity and minimize unnecessary payroll costs.
• To research and propose competitive compensation/benefits/incentive packages.
• To ensure that the Department's operational budget is strictly adhered to, that all costs are controlled and expenditures are properly approved.
• To ensure that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.

Job Requirements:

• Bachelor's degree/Diploma in Human Resources, Business Administration, or related field.
• Minimum 5 - 7 years of experience in HR and administrative management in Hotel industry.
• Strong knowledge of regulations related to HR and employment laws.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to handle confidential information with discretion.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.